Strategic Account Director

2 weeks ago

Mississauga, Ontario, Canada McKesson Full time
Job Title: Strategic Account Director

McKesson Canada is seeking a highly skilled and experienced Strategic Account Director to lead and develop strategic partnerships with assigned strategic customers who require our Pharmaceutical distribution services.

Key Responsibilities:
  • Lead and manage the day-to-day customer relationship and build a partnership that consistently delivers solutions that are integrated, advantageous to the customer, and profitable to the Company.
  • Facilitate the business relationship between the Customer and McKesson Canada's distribution business through the leadership of the partnership and by working cross-functionally to coordinate the support of internal resources and other key stakeholders.
  • Responsible for achieving sales objectives and related KPIs in accordance with the overall business plan.
  • Develop, maintain, and communicate a formal account strategy and portfolio of key growth opportunities.
  • Proactively assess, clarify, and validate customer strategic objectives (short and long term) and priorities on an ongoing basis.
  • Integrate learnings into customer business development planning process.
  • Represent the voice of customer to McKesson's senior leadership team on important/urgent issues.
  • Build customer intimacy with the key senior level functional areas within the strategic account.
  • Achieve assigned sales/profitability objectives for the Strategic Account.
  • Champion and align McKesson cross-functional resources (operations, supply chain, procurement) to help deliver solutions that support the delivery of the joint business plan.
Requirements:
  • Bachelor's degree in relevant discipline or equivalent experience.
  • MBA (asset).
  • ~10+ years of leadership experience in Sales/Account Management within a Pharmaceutical or top tier CPG or Distribution company.
  • ~4+ years of progressive management/supervisory experience.
  • Demonstrated success managing customer partnerships and building strong relationships with Senior Leaders.
  • Established relationships with senior leadership of national and retail/pharmacy chains is an asset.
  • Significant expertise with professional client relationship building and management.
  • Ability to plan and strategize at a senior level.
  • Strong organizational/time management ability.
  • Good Project Management; and analysis approach.

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