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Strategic Account Director

1 month ago

Mississauga, Ontario, Canada MCD McKesson Canada Corporation La Corporation McKesson Canada Full time
Job Summary:

The Strategic Account Director is a senior sales role responsible for leading and developing strategic partnerships with assigned strategic customers who require McKesson Canada's Pharmaceutical distribution services.

This role will lead and manage the day-to-day customer relationship and build a partnership that consistently delivers solutions that are integrated, advantageous to the customer, and profitable to the Company.

Key Responsibilities:
  • Primary owner of customer relationships and responsible for overall customer satisfaction
  • Collaborates with customer to develop the joint business plan, based on needs assessment, alignment of priorities, joint road mapping with clear accountabilities and customer relevant score cards/metrics
  • Ensures full knowledge of account organization and establishes links between the two organizations
  • Develops, maintains, and communicates a formal account strategy and portfolio of key growth opportunities
  • Proactively assesses, clarifies, and validates customer strategic objectives (short and long term) and priorities on an ongoing basis. Integrates learnings into customer business development planning process
  • Leads on-going communication and meetings between McKesson's leadership team and the customer's senior leadership team to foster customer intimacy and ensure awareness of McKesson's range of capabilities and long-term commitment to the customer priorities
  • Represents the voice of customer to the McKesson's senior leadership team on important/urgent issues