Optical Retail Leader
2 days ago
Job Title: Store Manager
The Store Manager is a key leadership role within LensCrafters, responsible for delivering exceptional customer experiences and driving business results. As a Store Manager, you will lead a team of opticians, sales consultants, and other retail staff to achieve sales targets, manage store operations, and maintain high standards of customer service.
Key Responsibilities
- Manage store operations, including inventory management, visual merchandising, and store maintenance
- Lead a team of retail staff, providing coaching, training, and development opportunities to enhance their skills and performance
- Implement sales strategies and promotions to drive sales growth and meet targets
- Monitor and analyze store performance, identifying areas for improvement and implementing changes to achieve business objectives
- Develop and maintain strong relationships with customers, doctors, and other stakeholders to build loyalty and drive business growth
- Ensure compliance with company policies, procedures, and standards, including safety and security protocols
Requirements
- 4+ years of management/supervisory experience in retail or a related field
- Comprehensive knowledge of operations, processes, and business implications
- Strong influencing and negotiating skills, with the ability to build and maintain relationships with customers, staff, and other stakeholders
- Team building and management skills, with the ability to coach, train, and develop staff to achieve business objectives
- Knowledge of current optical theory and merchandise, with the ability to communicate effectively with customers and staff
- Strong basic math skills, with the ability to manage cash, inventory, and other store operations
- Sales skills, with the ability to achieve sales targets and meet customer needs
- Familiarity with cash registers, computers, and other retail technology
- Ability to manage time under aggressive deadlines, with the ability to prioritize tasks and meet business objectives
Preferred Qualifications:
- College degree or equivalent
- State licensure (if applicable) and/or ABO Certification in non-licensed states
- LensCrafters Final Inspector Certification
- LensCrafters Quality, Fitting and Adjusting Program
- Previous experience in customer service and retail
- Knowledge of current store merchandise
- High level of business acumen, including detailed knowledge of LC Dashboard
-
Optical Retail Store Leader
2 days ago
Waterloo, Ontario, Canada Luxottica Full timeJob SummaryThe Optical Retail Store Leader is responsible for delivering key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience.
-
Optical Store Team Leader
2 days ago
Waterloo, Ontario, Canada LensCrafters Full timeWe are seeking a highly skilled and experienced Optical Store Team Leader to join our team at LensCrafters.About the RoleThis is a full-time opportunity where you will be responsible for leading and managing a high-performing store team, driving sales growth, and delivering exceptional customer experiences.Key ResponsibilitiesDevelop and execute business...
-
Optical Expert
4 weeks ago
Waterloo, Ontario, Canada EssilorLuxottica Group Full timeJob Summary:As a Licensed Optician at EssilorLuxottica Group, you will play a key role in delivering exceptional customer service and ensuring that our customers receive the best possible eyewear experience. You will be responsible for custom fitting glasses, precisely placing prescriptions in lenses, and acting as a leader in optical acumen.Key...
-
Optical Specialist
4 weeks ago
Waterloo, Ontario, Canada EssilorLuxottica Full timeJob SummaryAt EssilorLuxottica, we're passionate about delivering exceptional vision care to our customers. As a Licensed Optician, you'll play a crucial role in helping us achieve this goal.Key ResponsibilitiesWelcome and serve customers with a smile, setting expectations and ensuring a positive experience.Custom fit glasses and precisely place...
-
Optical Expert
4 weeks ago
Waterloo, Ontario, Canada EssilorLuxottica Full timeJob SummaryWe are seeking a skilled Licensed Optician to join our team at LensCrafters in Waterloo, ON. As an Optical Expert, you will be responsible for delivering exceptional customer service and providing expert advice on eyewear and vision care.Key ResponsibilitiesWelcome and serve customers with a smile, setting expectations and ensuring their needs are...
-
Optical Expert
4 weeks ago
Waterloo, Ontario, Canada EssilorLuxottica Full timeJob Summary:At EssilorLuxottica, we're passionate about bringing people better sight. As a Licensed Optician, you'll play a key role in delivering exceptional customer service and ensuring our customers receive the best possible eyewear experience.Key Responsibilities:Welcome and set expectations with customersCustom fit glasses and precisely place...
-
Optical Expert
5 days ago
Waterloo, Ontario, Canada EssilorLuxottica Full timeAt EssilorLuxottica, we're passionate about delivering exceptional vision care. As a Licensed Optician in our Waterloo store, you'll play a vital role in bringing people better sight.About the RoleWe're seeking an experienced and skilled Licensed Optician to join our team. In this role, you'll be responsible for delivering legendary customer service and...
-
Optical Expert
3 weeks ago
Waterloo, Ontario, Canada EssilorLuxottica Full timeJob Summary:At EssilorLuxottica, we're passionate about bringing people better sight. As a Licensed Optician, you'll play a key role in delivering exceptional customer service and helping customers find the perfect eyewear.Key Responsibilities:• Welcome and serve customers with a smile, setting expectations and ensuring a positive experience• Custom fit...
-
Store Manager
4 weeks ago
Waterloo, Ontario, Canada EssilorLuxottica Full timeRequisition ID: 851097Store #: 005642 LensCraftersPosition: Full-TimeTotal Rewards:At EssilorLuxottica, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in...
-
Retail Store Operations Leader
5 days ago
Waterloo, Ontario, Canada Reitmans Full timeOverviewReitmans (Canada) Limited is a leading Canadian fashion retailer with over 400 stores across the country, operating under three distinct banners: Reitmans, RW&CO., and PENN. As a retail store operations leader, you will play a vital role in driving sales and profit growth while fostering an inclusive and diverse shopping environment.Salary &...
-
Licensed Optician
4 weeks ago
Waterloo, Ontario, Canada EssilorLuxottica Group Full timeJob Summary:We are seeking a skilled Licensed Optician to join our team at LensCrafters in Waterloo, ON. As a Licensed Optician, you will be responsible for delivering exceptional customer service and providing expert optical care to our customers.Key Responsibilities:Welcome and serve customers in a professional and courteous manner.Custom fit glasses and...
-
Vision Care Professional
7 days ago
Waterloo, Ontario, Canada EssilorLuxottica Full timeAt EssilorLuxottica, we're dedicated to bringing people better sight. With over 35 years of experience in the eyewear industry, our company has established itself as a leader in vision care.The position of Licensed Optician at LensCrafters is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and helping...
-
Sales Team Leader
4 weeks ago
Waterloo, Ontario, Canada beBee Professionals Full time $45,000 - $75,000beBee Professionals in Waterloo is seeking an experienced Sales Team Leader to drive the performance of our retail store. You will be responsible for overseeing daily sales operations, training staff, and ensuring excellent customer service.Key Responsibilities:Lead and motivate the sales team to achieve sales targets.Provide training and coaching to sales...
-
Licensed Optician
3 weeks ago
Waterloo, Ontario, Canada EssilorLuxottica Group Full timeJob Title: Licensed OpticianJob Summary:LensCrafters is seeking a Licensed Optician to join our team in Waterloo, ON. As a Licensed Optician, you will be responsible for delivering exceptional customer service and providing expert optical care to our customers.Key Responsibilities:Welcome and serve customers in a professional and courteous mannerCustom fit...
-
Vision Care Professional
1 week ago
Waterloo, Ontario, Canada EssilorLuxottica Full timeJob Summary:We're seeking a skilled Licensed Optician to join our team at LensCrafters in Waterloo, ON. As a Licensed Optician, you will be responsible for delivering exceptional customer service and providing expert optical services to our clients.Key Responsibilities:Welcome and engage with customers, setting clear expectations and providing personalized...
-
General Manager
4 weeks ago
Waterloo, Ontario, Canada beBee Professionals Full time $55,000 - $75,000We are seeking a General Manager - Retail to lead our team in Waterloo, Canada. In this role, you will be responsible for the overall management of the store, ensuring excellent customer service and profitability.Key Responsibilities:Oversee daily operations and manage store staff.Develop and implement sales strategies to achieve revenue targets.Monitor...
-
Store Manager
1 week ago
Waterloo, Ontario, Canada undisclosed Full timeAbout This RoleAs a Store Manager at our retail store, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team.Key ResponsibilitiesDrive sales growth by achieving key performance indicators and sales targetsEnable a best-in-class customer experience by training and developing team...
-
Retail Operations Manager
4 weeks ago
Waterloo, Ontario, Canada beBee Professionals Full time $55,000 - $75,000We are seeking a highly skilled Retail Operations Manager to lead our team in Waterloo, Canada. In this role, you will be responsible for the overall management of the store, ensuring excellent customer service and profitability.Key Responsibilities:Oversee daily operations and manage store staff.Ensure a high level of customer service and...
-
Eye Care Specialist
2 days ago
Waterloo, Ontario, Canada EssilorLuxottica Full timeAt EssilorLuxottica, we're dedicated to enhancing people's sight and improving their quality of life. As a leading eyewear industry leader, we're seeking an exceptional Eye Care Specialist to join our team in Waterloo, ON.About the RoleWe're passionate about delivering legendary customer service and crafting high-quality eyewear that exceeds our customers'...
-
Retail Store Supervisor
4 weeks ago
Waterloo, Ontario, Canada Savers Full timeAbout the RoleSavers is seeking a highly motivated and experienced Retail Store Supervisor to join our team. As a Retail Store Supervisor, you will be responsible for leading a team of sales associates and ensuring the store runs smoothly and efficiently.Key ResponsibilitiesLead a team of sales associates to achieve sales and customer service goalsManage...