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Hotel Operations Manager

2 months ago


Fort St John, Canada Radisson Hotel Fort St. John Full time
Hotel Clerk Supervisor Job Description

We are seeking a skilled Hotel Clerk Supervisor to join our team at Radisson Hotel Fort St. John. As a key member of our operations team, you will be responsible for overseeing the daily activities of our hotel staff, ensuring exceptional customer service, and maintaining the highest standards of quality and efficiency.

Key Responsibilities:
  • Leadership and Supervision: Supervise and coordinate the work of hotel staff, providing guidance and support to ensure seamless operations.
  • Customer Service: Assist guests with special needs, ensuring their comfort and satisfaction throughout their stay.
  • Staff Management: Hire, train, and develop staff members in job duties, safety procedures, and company policies.
  • Operations and Maintenance: Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity and customer service delivery.

Requirements:

  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a similar role
  • Permanent employment
  • English language proficiency
  • 40 hours per week