Parts Specialist

2 weeks ago


Dauphin, Manitoba, Canada NAPA Auto Parts Full time
Job Summary

We are seeking a skilled Parts Specialist to join our team at NAPA Auto Parts. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining accurate inventory levels, and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Answer telephone calls and relay messages to customers and colleagues
  • Clean and maintain the office, supply area, or warehouse to ensure a safe and efficient working environment
  • Set up displays of retail parts and accessories to showcase our products
  • Address customer complaints or concerns in a professional and courteous manner
  • Advise customers on the use and appropriateness of goods or parts
  • Handle cash transactions and maintain accurate records
  • Identify, label, and catalogue items received to ensure accurate inventory levels
  • Issue and distribute parts and supplies for internal use
  • Maintain records on the inventory control system to ensure accurate tracking
  • Prepare requisition orders to replenish parts and supplies
  • Process incoming requisitions and ensure timely delivery
  • Receive, unpack, and sort incoming parts, supplies, and materials
  • Sell spare and replacement parts to customers
  • Ship, deliver, or pick up parts, products, or equipment as needed
  • Store items in the warehouse, tool room, or supply area to maintain a safe and organized environment
Requirements
  • Valid driver's license
  • Ability to lift up to 45 kg (100 lbs)
  • Steel-toed safety boots and safety glasses/goggles
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
Preferred Qualifications
  • Previous experience in a similar role
  • Knowledge of inventory control software and systems
  • Ability to work independently and as part of a team

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