Front Desk Representative

1 month ago


Three Hills, Canada ALBERTA CORPORATION Full time
Job Title: Front Desk Agent

We are seeking a highly organized and customer-focused Front Desk Agent to join our team at ALBERTA CORPORATION.

Job Summary:

The Front Desk Agent will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized front desk area.

Key Responsibilities:
  • Guest Services: Register arriving guests and assign rooms, process group arrivals and departures, take, cancel and change room reservations, and provide information on hotel facilities and services.
  • Customer Service: Provide general information about points of interest in the area, process guests' departures, calculate charges and receive payments, and answer telephone and relay telephone calls and messages.
  • Inventory Management: Maintain an inventory of vacancies, reservations and room assignments.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: Experience an asset.
  • Language: Langue de travail: Anglais.
  • Work Hours: Heures de travail: 30 to 40 hours per week.
What We Offer:

As a Front Desk Agent at ALBERTA CORPORATION, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service to our guests and contributing to the success of our team.



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