Guest Service Associate
1 month ago
At Otter Co-op, we are seeking a highly motivated and customer-focused Guest Service Associate to join our team. As a key member of our retail operations team, you will be responsible for providing exceptional service to our guests, processing transactions efficiently, and contributing to a positive and inclusive work environment.
Key Responsibilities:- Provide excellent customer service to guests in a courteous and efficient manner
- Process orders accurately and efficiently
- Balance cash tills accurately on a daily basis
- Contribute to a positive and inclusive work environment by living our Core Company Values of Integrity, Community, and Excellence
- Perform other duties as assigned
- Previous experience as a cashier is an asset
- Lotto and/or Food Safe certification is an asset
- Must have solid understanding of basic math skills
- Excellent customer service skills with a desire to provide a great shopping experience for every guest
- Above average communication, interpersonal, and conflict resolution skills
- Proven track record as a self-starter, dedicated, and reliable
- Ability to work well in a fast-paced environment
- Commitment to a SAFE work environment
- Able to perform physical job duties including lifting, pushing, and pulling up to 50 lbs.
- Open availability to work a variety of shifts, including early mornings, afternoons, and evenings
- Competitive wages
- Wage increases based on hours worked and meeting expectations in the position
- Annual bonus program for all eligible team members
- Comprehensive benefits package and an employer-matched pension plan for eligible positions
- Team discount on gas, liquor, food, fashion, hardware, feed, and restaurant purchases
- Co-op membership with an annual dividend payment on qualified purchases
- Education assistance program
- Learning opportunities to grow and develop and foster a culture of teamwork and innovation
At Otter Co-op, we are committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community, and Excellence. We embrace diversity and inclusion and are working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.
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