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Retail Operations Manager

2 months ago

Whistler, British Columbia, Canada Vail Resorts Full time

Job Summary:

The Retail Supervisor is responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a well-organized store environment. As a key member of the store team, you will lead by example, ensuring that all guests receive top-notch service and that the store is always stocked and ready for customers.

Key Responsibilities:

  • Develop and implement sales strategies to drive revenue growth and meet sales targets
  • Lead and motivate a high-performing sales team to deliver exceptional customer service and achieve sales goals
  • Manage store inventory, including receiving, stocking, and maintaining accurate inventory levels
  • Ensure accurate and timely processing of sales transactions, including handling cash, credit card transactions, and returns
  • Monitor and maintain store appearance, including visual merchandising and maintaining a clean and organized store environment
  • Collaborate with other store leaders to achieve business objectives and support store operations

Requirements:

  • Previous retail sales experience, preferably in a leadership role
  • Excellent communication and interpersonal skills, with the ability to work effectively with a diverse team
  • Ability to work a flexible schedule, including nights, weekends, and holidays
  • Basic computer skills and proficiency in point-of-sale systems