Technical Support Specialist

4 days ago


Abbotsford, British Columbia, Canada Triple Eight Transport Inc. Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Triple Eight Transport Inc. as a User Support Technician.

Key Responsibilities
  • Provide technical support to customers and internal stakeholders via phone, email, and in-person interactions.
  • Troubleshoot and resolve technical issues related to software, hardware, and network connectivity.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and maintain technical documentation and knowledge base articles.
  • Stay up-to-date with industry trends and emerging technologies.
Requirements
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years, or equivalent experience.
  • Area of specialization: Technical support.
  • Health benefits: Dental plan, Health care plan, Vision care benefits.
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 40 hours per week.


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