Customer Service Representative

3 weeks ago


New Minas, Nova Scotia, Canada The Sherwin-Williams Company Full time
Key Responsibilities

This position is critical to the success of our retail stores. Store associates work closely with customers to determine their needs and provide solutions. They are also responsible for resolving customer concerns and maintaining product quality and visual standards.

Key Responsibilities Include:
  • Providing excellent customer service and ensuring maximum client satisfaction
  • Assisting customers in person and over the phone by determining needs and presenting appropriate products and services
  • Building productive relationships with customers
  • Processing sales transactions accurately and consistently with policies and procedures
  • Maintaining sales goals and inventory control procedures
  • Assisting with inventory management, including restocking shelves and setting up displays
  • Maintaining a clean and organized store environment
Requirements
  • Must be at least 18 years old and legally authorized to work in the country of employment
  • Must be able to lift up to 50 pounds frequently and up to 70 pounds occasionally
  • Must have a high school diploma or equivalent and at least one year of experience in a delivery, retail, or customer service position
  • Preferred qualifications include a valid driver's license and experience selling paint and paint-related products


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