Customer Service Representative

3 weeks ago


New Minas, Nova Scotia, Canada The Sherwin-Williams Company Full time
Job Summary:

This is a fantastic opportunity to join our team as a Store Associate, where you will play a vital role in delivering exceptional customer service and driving sales growth. As a Store Associate, you will be the face of our company, working closely with customers to understand their needs and provide personalized solutions. You will be responsible for maintaining a high level of customer satisfaction, processing sales transactions accurately, and achieving sales goals. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting role.

Key Responsibilities:
  • Provide exceptional customer service, ensuring high levels of customer satisfaction
  • Process sales transactions accurately and consistently, following company policies and procedures
  • Assist customers in person and over the phone, determining their needs and presenting appropriate products and services
  • Build productive relationships with wholesale and retail customers, identifying opportunities to drive sales growth
  • Maintain a high level of product knowledge, staying up-to-date on new products and services
  • Contribute to a positive and inclusive store environment, promoting a culture of teamwork and collaboration

Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Preferred Qualifications:
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position


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