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Hospitality Manager

2 months ago


Calgary, Alberta, Canada Home and Away Calgary Full time
Job Title: Chief Host/Hostess

We are seeking a highly skilled and experienced Chief Host/Hostess to join our team at Home and Away Calgary. As a key member of our hospitality team, you will be responsible for ensuring exceptional customer service and a seamless dining experience for our guests.

Key Responsibilities:
  • Supervise and Train Staff: Lead and motivate a team of hosts/hostesses to provide exceptional customer service and ensure a smooth dining experience.
  • Manage Front-of-House Operations: Oversee the daily operations of the front-of-house, including scheduling, inventory management, and maintaining a clean and organized environment.
  • Customer Service: Provide exceptional customer service, addressing complaints and concerns in a professional and courteous manner.
  • Inventory Management: Manage inventory levels, including liquor and other supplies, to ensure a seamless dining experience.
  • Health and Safety: Ensure compliance with health and safety regulations, including ProServe program requirements.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: Previous experience in a similar role, preferably in the hospitality industry.
  • Skills: Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package, including dental plan, disability benefits, and health care plan.
  • Opportunities for Growth: Opportunities for career growth and development in a dynamic and fast-paced environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced hospitality professional, please submit your application, including your resume and a cover letter, to [insert contact information].