Financial Relationship Builder

4 days ago


Toronto, Ontario, Canada Royal Bank of Canada Full time

Job Description:

Role Summary:

We are seeking a highly skilled and motivated individual to join our team as a Banking Advisor. As a Banking Advisor, you will be responsible for building and maintaining strong relationships with our clients, providing expert advice on financial products and services, and delivering exceptional customer service.

Key Responsibilities:

  1. Consistently demonstrate empathy and kindness in all interactions with colleagues and clients.
  2. Communicate effectively to uncover client needs, deliver client-centric advice, and resolve client concerns at first point of contact.
  3. Champion digital enablement by educating clients to self-serve and leveraging technology to connect with clients virtually and face-to-face.
  4. Use your expertise to meet clients' entire suite of financial needs, both personal and business.
  5. Provide professional advice and education on credit and investments, ensuring solutions are tailored to clients' needs and financial circumstances.
  6. Implement effective contact and relationship-building strategies to accelerate new client acquisition and retention in your local community.
  7. Collaborate with market-leading professionals to ensure clients receive customized and relevant expert advice.

Requirements:

  1. Mutual Funds accreditation or a willingness to obtain it within the training period.
  2. A passion for delivering an exceptional client experience.
  3. Curiosity, emotional intelligence, and empathetic communication skills.
  4. Flexibility, self-motivation, and a determination to succeed.
  5. Digital literacy across a broad range of devices.

What's in it for you:

  1. A comprehensive Total Rewards Program, including competitive compensation, bonuses, and flexible benefits.
  2. Continued opportunities for career advancement.
  3. World-class training, coaching, tools, and development opportunities.
  4. Support from a dynamic, collaborative, and high-performing team.
  5. The opportunity to represent Canada's leading financial services brand in your community.

Job Skills:

Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curiosity, Data Analysis, Digital Literacy

Additional Job Details:

Address: Royal Bank Plaza, 200 Bay St, Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Personal and Commercial Banking

Job Type: Regular – Trainee (Trainee)

Pay Type: Salaried



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