Senior Client Growth Strategist

18 hours ago

Toronto, Ontario, Canada jetfuel Full time
Drive Growth and Success as a Senior Client Growth Strategist

Are you a seasoned professional with expertise in omnichannel campaign execution and strategy? Do you have a proven track record of success in client relationship management and problem-solving? We're seeking an exceptional Senior Client Growth Strategist to join our team at jetfuel.agency.

About the Role

This is a remote position, allowing you to work from anywhere while collaborating regularly with our internal teams and clients. As a Senior Client Growth Strategist, you will be responsible for owning day-to-day client relationships, project execution, and ultimately, the success of our assigned, higher-profile accounts.

Key Responsibilities
  • Serve as the head of communications and main point of contact for all assigned accounts, owning all comms between agency and client.
  • Effectively communicate, prioritize, and strategize between all parties (jetfuel.agency departmental teams [Ops, Design, and Marketing teams] and clients) as established leader of assigned jetfuel.agency clients.
  • Have a strong understanding of the brand's industry, culture, voice, and competition.
  • Establish project plans and timely execution for all deliverables, including campaigns, branding, and more.
  • Serve as the source of truth for requirements, assets, and details for all projects.
  • Review and provide all feedback on all deliverables, serving as the client voice and keeping in mind strategy/client goals.
  • Cultivate strong relationships with clients and internal agency team members and partners.
  • Continually look for areas to grow and innovate on accounts by working with internal teams to provide strategic solutions and recommendations.
  • Act as a mentor and help manage the team by leading by example and fostering the talents of those working with them.
  • Problem-solve and innovate for issues and challenges not yet explored, attempted or accomplished.
  • Share learnings, best practices, and innovative wins across the organization.
  • Pioneer team efficiency and effectiveness, such as new processes or revamping current ones, tech, and software.
  • Ensure KPIs are being met by having a strong pulse on performance and pacing; use performance insights to develop strategies that help meet KPIs by closely collaborating with the team.
  • Consult, educate, and negotiate with clients and agency partners.
  • Present recommendations/ideas to client and internal team.
  • Educate client team on the latest trends, best practices, technological advancements.
Requirements
  • Excellent communicator who can craft and tell a consistent story to executives, team members, and clients via written and vertical communication.
  • Manage the media team successfully from a project management, feedback, and efficiency standpoint.
  • Ability to follow up on tasks to ensure deadlines are hit across many projects at once.
  • Highly strategic and able to balance long-term strategy with short-term results.
  • Deeply analytical with a bias for action.
  • Ability to dissect data and draw insights that drive the business forward.
  • Natural leader with ability to motivate, coach, and drive teams forward.
What We Offer
  • $120,000 - $180,000 per year, depending on experience.
  • Competitive salary package.
  • Paid Time Off, so you can take some time off to recharge.
  • 100% Remote: avoid the stress and hassle of a commute and raise your productivity.
  • Flexible work schedule - integrate work with your life instead of the other way around.
  • Raise your game: work with highly driven individuals and grow professionally and personally.

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