Customer Service Representative

1 week ago


Town of Sylvan Lake, Canada Walmart Canada Full time
Job Summary

As an OMNI Customer Fulfillment Associate at Walmart Canada, you will play a crucial role in delivering exceptional customer experiences through efficient order fulfillment and customer service.

Key Responsibilities
  1. Pick and assemble online orders with precision and care to ensure timely delivery to customers.
  2. Pack orders with attention to detail, ensuring accurate quantities and product codes.
  3. Verify the quality of products picked, adhering to strict standards for freshness and damage-free items.
  4. Accurately document and label orders, interpreting and understanding documentation for pick slips, packaging details, and shipping labels.
  5. Optimize tote fills by packing orders efficiently while maintaining product quality standards.
  6. Balance fulfillment responsibilities with customer interaction, providing excellent service and resolving issues promptly.
  7. Maintain a clean and safe work environment, adhering to strict safety and food hygiene standards.
  8. Participate in continuous improvement initiatives, suggesting changes to operational procedures, productivity standards, and customer satisfaction.
Requirements

Age: 16 or older

Walmart Canada is committed to accommodating the disability-related needs of applicants and associates as required by law.



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