Food Service Team Lead

3 weeks ago


Whitby, Canada PAPA JOHN'S PIZZA Full time

Job Title: Food Service Team Lead

Job Summary: We are seeking a highly motivated and experienced Food Service Team Lead to join our team at Papa John's Pizza. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of our food service staff, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:

  • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
  • Train staff in job duties, sanitation, and safety procedures.
  • Estimate ingredient and supply requirements for meal preparation.
  • Ensure that food and service meet quality control standards.
  • Prepare budget and cost estimates.
  • Address customer complaints or concerns.
  • Maintain records of stock, repairs, sales, and wastage.
  • Prepare and submit reports.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service establishment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Flexibility and ability to work as part of a team.

Work Setting: Food service establishment, restaurant.

Supervision: 5-10 people, including food and beverage servers, food service counter attendants, and kitchen and food service helpers.

Certificates, Licenses, Memberships, and Courses: First Aid Certificate.

Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, combination of sitting, standing, and walking.

Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, and team player.

Screening Questions: Are you currently legally able to work in Canada? Do you have previous experience in this field of employment? Work Term: Permanent. Work Language: English. Hours: 40 hours per week.



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