Mail Services Clerk

3 days ago


Toronto, Ontario, Canada Cassels Brock & Blackwell LLP Full time
About Us

Cassels Brock & Blackwell LLP is a leading national law firm with a strong focus on serving the transaction, advocacy and advisory needs of Canada's most dynamic business sectors.

We have one of the largest business law practices in the country, serving multinational, national and mid-market clients from our offices in Toronto, Vancouver and Calgary.

Our corporate culture values diversity, dignity and respect for all individuals.

Job Description

This role requires a candidate who will be responsible for performing day-to-day mail and courier processing activities, ensuring service standards are consistently met or exceeded and that all activities are in compliance with established policies and procedures.

  • Perform daily pick-up, processing and distribution of inter-office, postal and courier mail.
  • Process all mail, adhering to department guidelines and controls (logging and tracking).
  • Process all outgoing courier requests, determining appropriate service level, provider or method.
  • Troubleshoot delivery services issues with both courier service providers, staff and clients.
  • Process all incoming courier packages using tracking software.
  • Coordinate delivery or shipping of large orders with other departments such as IT or Marketing.
  • Track all courier deliveries using portable tracking software, including receipt confirmation via e-signatures.

This role involves assisting other departments with large mailings, prepping and packaging outgoing mail/courier to meet established timelines, and cross-training with the print services team for the ability to back up during absences, vacations, high volume requests.

Requirements
  • 1-3 years of related office services experience with exposure or background in mail services.
  • A working knowledge of general administrative policies/procedures.
  • Excellent communication, customer service and organizational skills.
  • A working knowledge of Microsoft Office applications.
Benefits

This is a permanent, full-time position with a competitive compensation package, extended health and dental care benefits, and a diverse and inclusive work environment.

Cassels Brock & Blackwell LLP is an equal opportunity employer committed to creating an accessible and inclusive workplace. We encourage applications from diverse candidates and will provide reasonable accommodations throughout the recruitment process.



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