OTM Expert

1 day ago

Mississauga, Ontario, Canada Canadian Tire Corporation Full time

Job Description:


We are seeking an experienced OTM Expert to join our team as a Technical Leader. In this role, you will be responsible for driving enhancements, support, and delivery of new features for the Operations Planning & Transportation Execution Teams.


This position demands a strong background and knowledge in the configuration and impacts of changing, adding, or removing configurations in Oracle Transportation Management (OTM). You will coordinate and interact with the TMS Project Team, IT development and shared services teams, vendors and architecture teams to ensure requirements are understood and capable of being implemented.


The Senior Consultant, TMS (OTM) Super User will be required to work Monday to Friday as a standard week, with a minimum of 2 days in the office (Mississauga campus). Additional days as required to support pre and post implementation activities. Participation in rotation for On Call 24/7 is also required to support our stakeholders' 7-day per week operations all year round.


Key Responsibilities:



  • Support testing efforts using business requirements and user acceptance criteria to validate that system configuration is working as expected.
  • Partner with Solution Integrator consultants, to obtain deeper knowledge of Oracle Transportation Management (OTM) functionality and acquire the ability to support configuration efforts.
  • Manage activities in alignment with Agile approach (sprint planning, story-execution, defect resolution, sprint demos, retrospectives, etc.)
  • Work collaboratively with IT and Solution Integrator to support defect resolution and execute respective assignments captured in project plan.
  • From an Organizational Change Management (OCM) perspective, act as conduit between business and project team (includes facilitating project updates, responding to inquiries, supporting training efforts).
  • Oversee assigned activities in accordance with project timelines and agreed-upon detailed design.
  • Partner with project team and stakeholder groups (Transportation, Operations Planning, Distribution, and IT) to support a smooth implementation.

Requirements:


To be successful in this role, you will need:



  • Experience supporting, configuring, and implementing Oracle Transportation Management (OTM) modules.
  • Advanced OTM Workflow Agent design and configuration.
  • Excellent interpersonal, verbal and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, end users across a variety of business units, Technology professionals, and subject matter experts.
  • Skilled in data gathering and analysis with the objective of providing solution recommendations and validation from a data and information flow perspective.
  • Strong ability to work effectively within time constraints, changing priorities, and independently.
  • Ability to provide reliable solutions to a variety of problems using sound problem solving techniques including the ability to find root cause and corrective action for given problems.
  • Strong analytical and problem-solving skills.
  • Proficient in Microsoft Office Suite: Including Intermediate in Excel, Word, and PowerPoint.
  • Three or more years' experience as an OTM systems or functional analyst.
  • Bachelor's degree or equivalent technical and business experience.
  • Intermediate to strong skillset with PL/SQL (Programming Language/Structured Query Language) or other programming languages.

About Us:


We are Canadian Tire Corporation, a leading retailer of automotive parts, tires, and services. We offer a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes.


Estimated Salary Range: $120,000 - $180,000 per annum.

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