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Café Operations Manager
2 months ago
We are seeking a highly skilled and experienced Café Manager to join our team at Prado Cafe Ltd.
Job Summary:The Café Manager will be responsible for overseeing the daily operations of our café, ensuring that all aspects of the business are running smoothly and efficiently. This includes managing staff, maintaining high standards of customer service, and implementing effective marketing strategies to drive sales and growth.
Key Responsibilities:- Staff Management: Supervise and train a team of 5-10 staff members to ensure they are meeting their performance targets and providing excellent customer service.
- Customer Service: Ensure that all customers receive a high level of service, addressing any complaints or concerns in a professional and timely manner.
- Marketing and Sales: Develop and implement effective marketing strategies to drive sales and growth, including social media marketing, promotions, and events.
- Financial Management: Manage the café's finances, including budgeting, forecasting, and reporting.
- Inventory Management: Ensure that all inventory is managed effectively, including ordering, stocking, and maintaining high standards of quality.
- Health and Safety: Ensure that all health and safety regulations are followed, including maintaining a clean and safe working environment.
- Education: Secondary (high) school graduation certificate or equivalent experience.
- Experience: 1 year to less than 2 years of experience in a similar role.
- Certifications: Serving It Right Certificate.
- Skills: Excellent communication and interpersonal skills, ability to multitask, and experience with MS Excel and point of sale systems.
- Health Benefits: Dental plan, health care plan, and vision care benefits.
- Financial Benefits: Gratuities.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Café Manager looking for a new challenge, please submit your application.
