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Medical Office Assistant/receptionist

2 months ago

Chilliwack, Canada Fraser Health Authority Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Assistant/receptionist to join our team at Fraser Health. As a key member of our primary health care services, you will provide administrative support to our clinicians and patients, ensuring a seamless and efficient experience.

Responsibilities
  1. Provide exceptional reception services, including answering phone calls, greeting patients, and directing them to the appropriate area.
  2. Register new patients, book appointments, and process referrals and diagnostic tests in a timely and accurate manner.
  3. Manage client records, maintain confidentiality, and ensure data is up-to-date and secure.
  4. Perform various administrative tasks, such as typing, filing, and data entry, using computerized systems and software.
  5. Process incoming and outgoing mail, faxes, and documents, and maintain a clean and organized workspace.
  6. Collaborate with staff and health care organizations to provide program-related information and support.
Requirements
  • Grade 12 diploma, plus completion of a Medical Office Assistant diploma, and one year of recent related office/clerical experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to type 50 wpm and use applicable computer equipment and software at a basic level.
  • Working knowledge of iPHIS and general office practices and procedures.
About Fraser Health

Fraser Health is a leading health care organization serving over 2 million people in Metro Vancouver and the Fraser Valley. We are committed to providing high-quality care and services to our patients and communities, and we value diversity and inclusion in our workplace.