Customer Service Team Lead

7 days ago


Terrace, Canada JYSK Canada Full time

**About JYSK Canada**

JYSK Canada is a leading home furnishing retailer, committed to providing an exceptional customer experience. As one of our Assistant Store Managers, you will be part of a dynamic team that thrives on innovation and excellence.

**The Role**

We are seeking a highly motivated and experienced Customer Service Team Lead to assist the store management team in instilling company values and customer promises within their team and in the store through modeling, coaching, and providing high-quality instruction. You will also assist with the implementation of sales and merchandising plans and promote a highly engaged team culture.

**Key Responsibilities**

  • Assist with loss prevention processes in the store, including participation in prevention strategies and investigations;
  • Assist with store stock management, merchandising, and pricing to maximize sales of categories;
  • Deliver and meet sales budgets and goals in your Department.

**What This Role Brings to You**

As an Assistant Store Manager at JYSK Canada, you can expect:

  • A dynamic and positive work environment;
  • The opportunity to grow and develop your leadership skills;
  • A comprehensive benefits package for full-time colleagues (including medical, vision, and dental);
  • Discounts with local and national retailers through Perkopolis;
  • An Employee Assistance Program available to you and your family;
  • A colleague discount on all JYSK products.

**What We Are Looking For**

To succeed as an Assistant Store Manager at JYSK Canada, you will need:

  • A dynamic and positive personality with strong leadership skills;
  • The ability to work in a rapidly changing environment where priorities change;
  • Flexibility to work various shifts, including evenings and weekends as required;
  • 2 years of experience in retail management and customer service;
  • A high school diploma or equivalent.

**Salary:** The estimated salary for this role is between $42,000 to $45,000 annually, based on location and job-related knowledge, skills, experience, internal and market equity.



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