Customer Service Agent

4 weeks ago


Terrace, Canada Central Mountain Air Full time

At Central Mountain Air, we pride ourselves in providing vital air connectivity to remote communities nestled within the stunning landscapes of Alberta and British Columbia. Our commitment to safety, reliability, and exceptional customer service is at the core of everything we do. Join our dedicated team and become an integral part of bringing people together and fostering economic growth in these unique regions. We are currently seeking a Part-Time Customer Service Agent to join our team at our Terrace, BC base.

Customer Service Agents are part of a team that works in conjunction with crew members and ground agents to escort and board passengers, take reservations, and maintain baggage accuracy and safety. Customer Service Agents report to the Customer Service Supervisor.

**Responsibilities**:

- Check-in and greeting passengers, taking reservations and handling payments (when necessary)
- Responding to passenger inquiries
- Assisting passengers with disabilities during deplaning and enplaning
- Processing baggage and cargo
- Gate operations and flight closure, communicating load counts to flight crews
- Ability to lift up to 50 lbs
- Other duties as assigned

**Job Requirements**
- Superior customer service skills
- Good communication and interpersonal skills
- Ability to work independently as well as in a team environment
- Ability to work flexible hours, including split shifts and weekend coverage
- Willingness to work outside in adverse weather conditions
- Good computer skills
- A positive attitude with the ability to be flexible
- Must be able to obtain and retain an Airport RAIC

**Benefits of Working at Central Mountain Air (part-time employees)**
- Standby travel within Central Mountain Air network for employees, their eligible family members, and their buddies (not including fees and taxes)
- Free cargo shipping for employees on CMA flights

Central Mountain Air thanks all applicants, however, only those selected for an interview will be contacted.

**Job Type**: Part-time
Part-time hours: 2 - 3 per week

**Salary**: $17.00-$18.00 per hour

Ability to commute/relocate:

- Terrace, BC V8G 0E9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person


  • Ramp Agent

    4 weeks ago


    Terrace, Canada Executive Flight Centre Group Ltd Full time

    **Ramp Agent, Full-Time (Terrace)** Executive Flight Centre Aviation (EFC) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and aerodromes. Our vision is to...


  • Terrace, Canada Safeway Part time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Coffee Shop Barista. In this role, you will be responsible for providing personalized service to our customers, preparing hot and cold beverages, and maintaining a clean and welcoming store environment.

  • Customer Service

    4 days ago


    Terrace, Canada The Local Leaf Cannabis Full time

    **RESPONSIBILITIES** - Educating customers about the plant, its active ingredients, and how they work in the body. - Establish trust and rapport with guests and identify their purpose for using cannabis. - Be able to make recommendations based on the guest’s desired use. - Ensure health and safety standards are being upheld at all times - Ask for ID when...


  • Terrace, Canada Diversified Transportation Full time

    **Dispatcher** **The schedule for this position is Monday through Friday, worked as a split shift: 7:00 am - 11:00 am and 1:00 pm - 5:00 pm.** **Duties and Responsibilities**: - Ability to dispatch day-to-day operations of fleet units - Provide tactful and professional phone assistance - Plan, organize and respond to route, fleet, and operator issues and...


  • Terrace,BC, Canada BMO Full time

    03/27/ Lakelse AvenueRetail Banking Sales & ServiceNOTE: Part time role, Minimum of 18.75 hours per week, Candidates should be flexible to work within branch hours and available for 3-5 days per week. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are...


  • Terrace,BC, Canada BMO Full time

    03/27/20254666 Lakelse AvenueRetail Banking Sales & ServiceNOTE: Part time role, Minimum of 18.75 hours per week, Candidates should be flexible to work within branch hours and available for 3-5 days per week. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions...


  • Terrace, Canada Loblaw Companies Limited Part time

    We're proud to offer a range of benefits and opportunities for growth at Loblaw Companies Limited. Our commitment to diversity, equity, and inclusion makes us a leader in Canadian retail.In this role, you'll have the opportunity to develop your customer service skills and work in a dynamic environment. As a Cashier, you'll be responsible for:Delivering...


  • Terrace, Canada JRoss Recruiters Full time

    We are seeking a passionate and results-driven Customer Experience Director to join our team at JRoss Recruiters. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales performance, and developing your team.About the Role:Develop and maintain a member-focused culture within the...


  • Terrace, Canada Safeway Part time

    What We OfferWe are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.


  • Terrace, Canada Bell Full time

    About Us:At Bell, we're committed to delivering exceptional services that meet the evolving needs of our customers.We pride ourselves on hiring talented individuals who share our passion for innovation and customer satisfaction.Our Vision:We aim to create a dynamic work environment where talents are utilized, opinions matter, and fun is encouraged.We foster...

  • Front Desk Agent

    2 days ago


    Terrace, Canada Days InnTerrace Full time

    Education: Secondary (high) school graduation certificate - Experience: Will train **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points of interest in the area - Investigate...


  • Terrace, Canada Canada Post Full time

    Numéro de la demande d'emploi : 183457  Fonction administrative : Agent de livraison ou Facteur  Ville principale : Terrace  Emplacement(s) supplémentaire(s) :  Province : Colombie-Britannique  Type d'emploi : Temporaire - Nouveau  Statut d'emploi : Temporaire  Exigences linguistiques : Anglais essentiel  Nombre de postes vacants : 3  Salaire :...


  • Terrace, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...


  • Terrace, Canada Scotiabank Full time

    Requisition ID: 182533 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...


  • Terrace, Canada Canadian Tire Terrace Full time

    **Responsibilities and Tasks** **Customer Service** - Provides excellent customer service and ensures ongoing commitment to the needs of the customer and their vehicle. - Responds to customer inquiries in a timely manner, over the phone and in person. - Understands customer needs and provides them with a complete solution. - Shares ideas and suggestions to...


  • Terrace, Canada Terrace Honda Full time

    Are you passionate about helping customers? Are you looking for a change? Terrace Honda is looking for you!! Located in beautiful Terrace, British Columbia, where the summer view and activities are second to none and in the Winter setting is as spectacular. Terrace Honda is part of a family owned group of dealerships that also includes MacCarthy GM and...


  • Terrace, Canada Terrace Chrysler Full time

    Knight Automotive is looking for a fixed operations advisor to join our team in Terrace. They will be responsible for scheduling work in the service and parts department department and for the selling of required and recommended services and parts. They will be the front line of customer relations for the service and parts departments and will work in a team...

  • Light Duty Cleaner

    4 weeks ago


    Terrace, Canada Dhillon Janitorial Service Ltd Full time

    Education: - Expérience: **Education**: - No degree, certificate or diploma **Tasks**: - Sweep, mop, wash and polish floors - Dust furniture - Vacuum carpeting, area rugs, draperies and upholstered furniture - Distribute clean towels and toiletries - Clean, disinfect and polish kitchen and bathroom fixtures and appliances - Handle and report lost and...


  • Terrace, Canada Sonbadas Steakhouse Full time

    Education: No degree, certificate or diploma - Experience: 1 year to less than 2 years **Work setting**: - On-site customer service - Willing to relocate - Restaurant **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety...

  • Unit Supervisor

    3 days ago


    Terrace, Canada MCDONALD’S RESTAURANT Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work site environment**: - Noisy - Hot **Work setting**: - On-site customer service - Restaurant **Tasks**: - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures -...