CRM Coordinator
3 weeks ago
BDO Canada is seeking a highly motivated and detail-oriented CRM Coordinator to join our team. As a key member of our operations team, you will play a critical role in ensuring the accuracy and integrity of our customer relationship management systems.
Key Responsibilities- Ensure the accuracy of data in Dynamics CRM, including accounts, leads, opportunities, and contacts.
- Collaborate with partners, managers, and the business development team to ensure opportunities are actively managed.
- Develop and update training materials to support the onboarding and training of new CRM users.
- Provide support for CRM-related inquiries and troubleshoot issues as needed.
- Monitor and assist users through AssistMe tickets, collaborating with other teams to resolve system integration requests.
- Prepare and create ad-hoc reports to support operations and CRM users.
- 2+ years of experience in an administrative, consultant, or similar support role.
- Previous experience at a professional services firm is an asset.
- Working knowledge of Dynamics CRM is a plus.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Strong data collection and analytical skills, with attention to detail.
- Exceptional focus on accuracy and thoroughness in all tasks.
- Strong ability to identify issues and develop effective solutions.
- Ability to quickly adapt to changing requirements and business needs.
- Excellent written and verbal communication skills.
- Proven ability to work collaboratively within a team, ask insightful questions, and think outside the box.
- Eager to learn, develop new skills, and grow professionally.
BDO Canada is a leading professional services firm that provides a wide range of services to clients across various industries. We are committed to providing an environment where our employees can grow and develop their skills, and where they can make a meaningful contribution to the success of our organization.
We offer a competitive compensation package, a comprehensive benefits program, and opportunities for professional development and advancement. If you are a motivated and detail-oriented individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this role.
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