Senior Manager, IT Applications

4 weeks ago

Laval, Quebec, Canada Bausch & Lomb Full time

Bausch Health Canada is a leading international pharmaceutical company dedicated to bringing quality health and wellness products to Canadians. Our team manufactures and markets a wide range of pharmaceutical and health products distributed across the country. We invest in our employees and believe in cultivating performance and innovation to respond effectively to current needs.

Job Summary

The Senior Manager, IT Applications will be responsible for planning, developing, implementing, and maintaining enterprise supply chain systems and services, mainly SAP-IBP. This role will serve as a liaison between business and IT teams, facilitating communication and determining software objectives that align with stated and unstated business needs.

Key Responsibilities

  • Collaborate with stakeholders to understand supply chain processes and propose technical requirements for efficiency improvements.
  • Work with business analysts and users to understand their needs and develop functional and technical specifications.
  • Control all requirement gathering, solution design configuration, developments, and functional specification delivery.
  • Provide expertise in analyzing potential solutions in line with quality and safety requirements.
  • Lead and manage a team of functional analysts and external consultants for the implementation of SAP IBP.
  • Participate in prioritization of demands with the functional team and business units.
  • Integrate rules, procedures, standards, and recommendations relating to GMP regulations, information systems security, and existing project methodology.
  • Analyze data conversion requirements to determine data conversion strategies and mechanisms.
  • Maintain documentation related to the configuration and development of SAP and other related systems.
  • Plan and coordinate user support and training activities.
  • Lead, coach, and support direct reports by setting clear goals, monitoring performance, and providing ongoing coaching and development opportunities.

Requirements

  • Experience determining the explicit and implicit needs and requirements of various stakeholders.
  • Ability to quickly learn the objectives, structures, operations, and policies of a new business area.
  • Strong problem resolution, negotiation, and influencing skills.
  • Demonstrated ability to engage both developers and business partners to achieve target outcomes.
  • Proven interpersonal skills and an ability to influence senior leaders and peers.
  • Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
  • Experience creating documentation such as business case documentation or business requirements summaries.
  • Adaptability and a willingness to learn new skills.

Qualifications

  • Bachelor's degree in business operations/IT Applications or related field.
  • At least 10 years' experience in SAP systems.
  • Experience with SAP IBP and integration to SAP S4.
  • At least 5 years' experience in team management.
  • Subject matter expert in at least one of the following areas: Demand Planning, Supply Planning, Sales & Operations Planning.
  • Good knowledge of SAP modules related to Supply Chain.
  • Good understanding of Supply chain processes.
  • Good project management skills.
  • Experience building and maintaining strong cross-functional working relationships with other departments.
  • Excellent written and oral communication and presentation skills with the ability to speak and communicate effectively with both senior management and front-line staff personnel.
  • Good knowledge of French and English, both written and spoken.

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