Senior Manager, IT Applications

4 weeks ago

Laval, Quebec, Canada Bausch & Lomb Full time

Bausch Health Canada is a leading international pharmaceutical company dedicated to bringing quality health and wellness products to Canadians. Our team manufactures and markets a wide variety of pharmaceutical and health products distributed in pharmacies, healthcare practices, and hospitals across the country.

As a Senior Manager, IT Applications, you will be responsible for planning, developing, implementing, enhancing, supporting, and maintaining enterprise supply chain systems and services, mainly SAP-IBP (Inventory Business Planning). You will serve as a liaison between business and IT teams by facilitating communication and determining software objectives that align with stated and unstated business needs.

Key Responsibilities:

  • Collaborate with company stakeholders to understand supply chain processes and propose technical requirements for efficiency improvements to be implemented with SAP.
  • Work in close collaboration with business analysts and users to understand their needs and different business requirements.
  • Participate in the development of functional and technical specifications.
  • Control all requirement gathering, solution design configuration, developments, and functional specification delivery.
  • Provide expertise in the analysis of potential solutions in line with quality and safety requirements.
  • Lead and manage a team of functional analysts and external consultants for the implementation of SAP IBP.
  • Participate in prioritization of demands with the functional team and business units.
  • Integrate rules, procedures, standards, and recommendations relating to GMP regulations, information systems security, and existing project methodology.
  • Analyse data conversion requirements to determine data conversion strategies and mechanisms.
  • Ensure the maintenance of documentation related to the configuration and development of SAP and other related systems.
  • Plan and coordinates user support and training activities.
  • Lead, coach, and support direct reports by setting clear goals, monitoring performance, and providing ongoing coaching and development opportunities.

Requirements:

  • Experience determining the explicit and implicit needs and requirements of various stakeholders.
  • Ability to quickly learn the objectives, structures, operations, and policies of a new business area.
  • Strong problem resolution, negotiation, and influencing skills.
  • Demonstrated ability to engage both developers and business partners to achieve target outcomes.
  • Proven interpersonal skills and an ability to influence senior leaders and peers.
  • Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
  • Experience creating documentation such as business case documentation or business requirements summaries.
  • Adaptability and a willingness to learn new skills.

Qualifications:

  • Bachelor's degree in business operations/IT Applications or related field.
  • At least 10 years' experience in SAP systems.
  • Experience with SAP IBP and integration to SAP S4.
  • At least 5 years' experience in team management.
  • Subject matter expert in at least one of the following areas: Demand Planning, Supply Planning, Sales & Operations Planning.
  • Good knowledge of SAP modules related to Supply Chain.
  • Good understanding of Supply chain processes.
  • Good project management skills.
  • Experience building and maintaining strong cross-functional working relationships with other departments.
  • Excellent written and oral communication and presentation skills with the ability to speak and communicate effectively with both senior management and front-line staff personnel.
  • Good knowledge of French and English, both written and spoken.

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