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Supervisor - Team Lead

2 months ago

Abbotsford, British Columbia, Canada Triple O's Full time

**About Triple O's**

We are a premium quick service brand, renowned for serving incredibly delicious award-winning burgers, fresh cut fries, and premium hand-scooped milkshakes. Our commitment to quality and customer satisfaction has made us a favorite among locals and visitors alike.

**The Role**

We are seeking a highly motivated and experienced supervisor to join our team at the No. 3 Road, Abbotsford location. As a supervisor, you will play a vital role in supporting our management team in maintaining the highest standards of service, cleanliness, and food safety.

**Key Responsibilities**

  • Day-to-day shift supervision, working closely with the team to ensure seamless operations
  • Guest relations, providing exceptional customer service and resolving any issues promptly
  • Training and developing team members, fostering a culture of growth and excellence
  • Reinforcing our brand standards, ensuring consistency in quality and service
  • Administrative tasks, supporting the management team in maintaining accurate records and reports

**Requirements**

  • Previous supervisory or team leading experience in a fast-paced environment
  • Passion for service and commitment to quality, with a focus on delivering exceptional customer experiences
  • Conceptual understanding of restaurant operational controls and financial statements, with the ability to analyze and interpret data
  • A thorough understanding of Food Safe and WorkSafe requirements, with the ability to maintain a safe and healthy work environment
  • Experience in training and developing a team, with a focus on building skills and confidence
  • Strong communication and interpersonal skills, with the ability to build rapport with colleagues and customers
  • High energy and enthusiasm, with a commitment to continuous learning and improvement