Fitness Operations Manager

4 weeks ago


London, Ontario, Canada Crunch Fitness Canada Full time

About the Role:

The Personal Training Manager is a critical position at Crunch Fitness Canada, responsible for ensuring the seamless operations of our gym and delivering an exceptional member experience within a positive environment while driving financial success.

Key Responsibilities:

  • Proactively generate personal training client leads and expand the client base for the team.
  • Recruit, train, and manage the performance of a dynamic team of qualified Personal Trainers.
  • Contribute to the development and enhance the fitness expertise of all Crunch team members.
  • Achieve targets for both new client acquisition and existing client retention for the club.
  • Coach and guide direct reports on effective client engagement, prescription, acquisition, and retention strategies.
  • Conduct regular 1:1 meetings with direct reports to review performance, provide motivation, and guide towards individual and company goals.
  • Ensure accurate administration of PT services, including client programming and progress tracking.
  • Maintain meticulous reporting and data to gain insights into the department's performance.
  • Strategically allocate and direct resources based on key performance indicators (KPIs) and organizational priorities.

Requirements:

  • Experience in Management (required)
  • Experience in a Personal Training, Instructor, and/or related position (required)
  • Ownership mentality
  • Growth mindset

About Crunch Fitness Canada:

Crunch Fitness Canada is a rapidly expanding fitness company with over 500 locations, offering the highest value to its members at the lowest cost. Our company culture is built on positivity, inclusivity, and fun, and we're looking for like-minded individuals to join our team.



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