Fitness Department Manager

6 days ago


London, Ontario, Canada GoodLife Fitness Full time

Role Overview


The Assistant Fitness Manager is a dynamic and results-driven role responsible for driving sales and service excellence in the Personal Training Department.


This position plays a key role in developing and implementing strategies to achieve business objectives, while ensuring a high standard of professionalism and customer satisfaction.



Key Responsibilities:

  • Achieving monthly premium and secondary product sales targets and close rates through effective sales strategies and coaching.
  • Ensuring all new members are onboarded to Personal Training offerings, providing exceptional customer experiences, and fostering long-term relationships.
  • Leading and developing Personal Trainers to achieve Key Performance Indicators (KPIs) and drive business growth.
  • Participating in training and development activities to enhance skills and stay up-to-date on industry best practices.
  • Administering Personal Training operations, including scheduling, billing, and client communication.
  • Building and maintaining a loyal client base through personalized services and support.
  • Collaborating with cross-functional teams to promote a positive club culture and enhance member experiences.


Requirements:

  • Nationally recognized Personal Training certification.
  • Minimum 1 year of Personal Training experience, with a proven track record of success in sales, leadership, and team development.
  • Strong communication and interpersonal skills, with the ability to influence and motivate diverse teams and individuals.
  • Passion for delivering exceptional customer service, building strong relationships, and promoting a healthy lifestyle.
  • Commitment to GoodLife Fitness's Core Values and dedication to creating a culture that celebrates diversity, equity, and inclusion.


What We Offer:

  • Ongoing training and development opportunities to support career growth and advancement.
  • Competitive compensation package, including a salary range of $20.50 - $20.50 per hour.
  • FREE Fitness membership and access to exclusive perks and benefits.
  • A fun and dynamic work environment that fosters collaboration, creativity, and teamwork.

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