Dental Office Administrator
4 weeks ago
We are seeking a highly organized and detail-oriented Dental Admin to join our team at Hospice Care Ottawa. As a key member of our Fund Development and Communications team, you will be responsible for managing all aspects of donation and revenue processing.
Key Responsibilities- Process all financial donations in a timely manner, ensuring accuracy and attention to detail.
- Prepare and disseminate charitable receipts, maintaining accurate records and adhering to business rules.
- Maintain and update donor records in our database, ensuring seamless data entry and retrieval.
- Archive tax receipts for audit purposes, both onsite and in storage for reference.
- Prepare bank deposits, liaise with the finance team, and maintain financial records for the department.
- Prepare memorial donation lists for next of kin notification, demonstrating empathy and compassion.
- Handle inbound donor calls and inquiries in both official languages, providing exceptional customer service and follow-up calls.
- Provide donation administrative support at special events, including securing float, providing onsite administration, and reconciling and banking after the events.
- Extract data segments for lists for the department, supporting mailings and solicitations.
- Support other administrative requirements of the Director of Fund Development and Communications and the Senior Leadership Team, including electronic and manual filing, support to special events, minute taking, and annual general meeting coordination.
- 1-2 years' experience in administration, data entry, and/or donation processing.
- Post-secondary diploma or degree in a related discipline.
- Bilingualism (French and English) required.
- Careful attention to detail to ensure data is entered accurately and tax receipts and donor information is captured in detail.
- Strong interpersonal and customer service skills, and the ability to work independently and collaboratively.
- Ability to work in a demanding, results-oriented, fast-paced environment.
- Highly organized, independent, and self-directed.
- Excellent current skills and knowledge with software programs such as KEELA (or other donor database), Publisher, Excel, Word, and PowerPoint.
- Regular weekly Fund Development and Communications team meetings.
- Encouragement to visit each Hospice site regularly to learn from one another.
- Annual Staff appreciation retreat.
- Ongoing access to Directors and Executive Director.
Reports to the Director, Fund Development and Communications.
Position StatusPermanent, Full-time (37.5 hours per week).
Position Schedule37.5 hours weekly, 5 days worked; May require occasional evenings and weekends.
Compensation$23.67 an hour. Eligible for Group Benefits (Health/Dental, Life Insurance & Disability) after 90 days. Eligible for paid personal/sick leave.
Location of WorkMay Court Hospice.
TravelMay be required to travel within Ottawa-area to all Hospice Care Ottawa locations.
Language of WorkBilingualism (French and English) required.
COVID-19Proof of full COVID-19 vaccination is required and the ability to continue to comply with vaccination policy.
Vulnerable Sector CheckRequired.
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