Chief Enterprise Technology Governance Manager

2 days ago

Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

Job Summary


We are seeking a highly skilled and experienced Chief Enterprise Technology Governance Manager to join our team at The Toronto-Dominion Bank (Canada).



About the Role

Overview:
Our End User Computing (EUC) Governance program is undergoing a significant transformation to revamp its framework and controls around technology risks associated with EUC assets across the bank. As Chief Enterprise Technology Governance Manager, you will lead the day-to-day governance activities to support stakeholders on Technology Asset Management throughout the EUC asset life cycle.

Main Responsibilities:

  • Contribute to the ongoing enhancement of EUC management strategy and framework.
  • Oversee the update/develop EUC training curriculum & SharePoint Hub for business & technology stakeholders.
  • Act as product owner for systems/tools owned by EUC governance team (e.g EUC Inventory Book of record system), create product roadmap, identify, and prioritize enhancement requirements. Oversee and support on-going product implementation.
  • Organize annual inventory attestations and other data quality campaigns to ensure participation and successful completion.
  • Provide guidance to the team to perform inventory analysis, development of on-going reporting, monitoring key trends and defining metrics to regularly measure Overall EUC portfolio risk.
  • Ensure team provides consultation to partners and/or stakeholders for topics related to EUC Framework & Standard as well as other EUC Asset Management activities.
  • Liaison with other lines of defense to support implementation of the EUC Framework & Standards in each segment.
  • Where required, provide support and consulting in preparation for Audits and in composing management responses and appropriate remediation activities.
  • Ensure team adherence to internal policies / procedures, technology control standards, and applicable regulatory guidelines.
  • Proactively review internal processes and activities and identify opportunities to improve operational effectiveness & efficiencies.
  • Produce team operational tracking metrics and performance reports.
  • Influence behavior to reduce risk and foster a strong technology risk management culture throughout the enterprise.
  • Support team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank.
  • Manage team directly and indirectly with targets and objectives, and co-ordinate necessary resources to ensure completion by deadlines.
  • Grow team expertise to align with enterprise demand and the Bank's direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered.
  • Provide coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members' assessment of performance and development plans.


About You

What We Are Looking For:

  • You have a passion for leading and managing teams, with a focus on technology governance and risk management.
  • You possess excellent analytical and problem-solving skills, with the ability to communicate complex technical information to non-technical stakeholders.
  • You are proficient in IT system management best practices and software development, with experience working with large datasets and various applications (e.g. ServiceNow, Archer, JIRA, SharePoint).
  • You are an effective communicator, with the ability to build relationships with stakeholders across the organization.
  • You are adaptable to fast-paced environments and able to learn quickly in dynamic situations.
  • You have previous experience working with Technology Standard and Governance programs, or hands-on experience with ServiceNow application or other EUC management tools.


About Us

Company Overview:
The Toronto-Dominion Bank (TD) is one of the world's leading global financial institutions, with over 27 million households and businesses in Canada, the United States, and around the world. We are committed to delivering legendary customer experiences and making a positive impact in the communities we serve.

Salary and Benefits:
We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, plus a comprehensive benefits package, including health and wellness benefits, savings and retirement programs, paid time off, and career development opportunities.

Culture and Work Environment:
We pride ourselves on being a leader in customer experience and a champion of diversity, equity, and inclusion. Our work environment is collaborative, innovative, and supportive, with opportunities to grow and develop your skills and career.

How to Apply:
If you are passionate about technology governance and risk management, and have the skills and experience to succeed in this role, please submit your application, including your resume and cover letter, to us through our website.

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