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Private Client Service Advisor

2 months ago

Prince George, British Columbia, Canada BFL Canada Full time
About the Role

We are seeking a highly skilled Private Client Service Advisor to join our Prince George team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Manage a Personal Lines book of business through proactive customer contact
  • Create applications for New Home policies and other products, as well as gather all necessary underwriting criteria
  • Process all renewals, endorsements, and cancellations
  • Contact clients for renewal instructions and updating information as changes occur
  • Provide policy coverage information to clients upon request or inquiry
  • Address phone call inquiries and walk-in traffic accurately and efficiently
  • Promote, explain and recommend coverages
  • Develop and maintain a strong working knowledge of all General insurance products
Requirements
  • Level 1 general license with the intention of obtaining a level 2 license
  • 1- 2 years of related experience is preferred
  • Experience with ICBC Autoplan is an asset
  • Strong verbal and written communication skills
  • Ability to work well independently, as part of a team and with others throughout the organization
  • Strong experience with Microsoft Office applications
  • Effective time management and organizational skills
  • Customer focused and service oriented
  • High attention to detail and precision
  • Able and willing to work under pressure when needed
About Us

BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. We are a national collaborative team that thrives in a fast-paced environment.

We offer a dynamic work environment, competitive salaries, and a multitude of benefits starting day one, including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.

We recognize the importance of work life balance with our hybrid work program, wellness allowance, and year-round social activities and events.