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Front End Supervisor

2 months ago

MontTremblant, Canada Les investissements Michel Deslauriers inc Full time
About the Role

We are seeking a highly skilled and experienced Front End Supervisor to join our team at Les investissements Michel Deslauriers inc. As a Front End Supervisor, you will be responsible for overseeing the front-end operations of our retail store, ensuring that all sales and customer service activities are carried out efficiently and effectively.

Key Responsibilities
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of sales staff, ensuring that they are meeting sales targets and providing excellent customer service.
  • Assign Sales Workers to Duties: Assign sales workers to duties, ensuring that they are working efficiently and effectively.
  • Authorize Return of Merchandise: Authorize the return of merchandise, ensuring that all returns are processed in a timely and efficient manner.
  • Establish Work Schedules: Establish work schedules for sales staff, ensuring that they are working efficiently and effectively.
  • Sell Merchandise: Sell merchandise, ensuring that all sales are processed in a timely and efficient manner.
  • Prepare Reports: Prepare reports on sales volumes, merchandising, and personnel matters, ensuring that all reports are accurate and up-to-date.
  • Resolve Issues: Resolve any issues that may arise, including customer complaints and supply shortages.
  • Organize and Maintain Inventory: Organize and maintain inventory, ensuring that all stock is accurately recorded and up-to-date.
  • Manage Cash: Manage cash, ensuring that all cash transactions are processed in a timely and efficient manner.
  • Conduct Performance Reviews: Conduct performance reviews of sales staff, ensuring that they are meeting performance targets.
Requirements
  • Education: No degree, certificate, or diploma is required for this role.
  • Experience: Experience is an asset for this role.
  • Language: English or French is required for this role.
  • Availability: Availability for the advertised start date is required.
Benefits
  • Health Care Plan: A health care plan is available to employees.
  • Vision Care Benefits: Vision care benefits are available to employees.
  • Life Insurance: Life insurance is available to employees.
  • Pension Plan: A pension plan is available to employees.
  • Stocks/Shares: Stocks/shares are available to employees.
  • Free Parking: Free parking is available to employees.
Support for Persons with Disabilities
  • Physical Accessibility: Physical accessibility accommodations are available to employees with disabilities.
  • Visual Accessibility: Visual accessibility accommodations are available to employees with disabilities.
  • Auditory Accessibility: Auditory accessibility accommodations are available to employees with disabilities.
  • Mentorship: Mentorship, coaching, and/or networking opportunities are available to employees with disabilities.
  • Awareness Training: Awareness training is available to employees to create a welcoming work environment for employees with disabilities.
Support for Newcomers and Refugees
  • Government Program: Les investissements Michel Deslauriers inc participates in a government program or initiative that supports newcomers and/or refugees.
  • Settlement Needs: Assistance with immediate settlement needs of newcomers and/or refugees is available.
  • Credential Recognition: Support for newcomers and/or refugees with foreign credential recognition is available.
  • Mentorship: Mentorship programs that pair newcomers and/or refugees with experienced employees are available.
  • Diversity Training: Diversity and cross-cultural training is available to create a welcoming work environment for newcomers and/or refugees.
Support for Youths
  • Government Program: Les investissements Michel Deslauriers inc participates in a government program or initiative that supports youth employment.
  • On-the-Job Training: On-the-job training tailored to youth is available.
  • Mentorship: Mentorship, coaching, and/or networking opportunities for youth are available.
  • Awareness Training: Awareness training is available to employees to create a welcoming work environment for youth.
Support for Veterans
  • Government Program: Les investissements Michel Deslauriers inc participates in a government program or initiative that supports Veterans.
  • Mentorship: Mentorship, coaching, and/or networking opportunities for Veterans are available.
  • Awareness Training: Awareness training is available to employees to create a welcoming work environment for Veterans.
  • Targeted Hiring: Targeted hiring initiatives for Veterans and other candidates with military experience are available.
  • Transition Support: Assistance with immediate transition needs of Veterans is available.
  • Workshops and Counseling: Workshops, counseling services, or other resources to help Veterans navigate their transition into the civilian workforce are available.
Support for Indigenous People
  • Mentorship: Mentorship, coaching, and/or networking opportunities for Indigenous workers are available.
  • Cultural Competency Training: Cultural competency training and/or awareness training is available to create a welcoming work environment for Indigenous workers.
  • Elder Support: Facilitation of access to Elders who can offer support and guidance to Indigenous workers is available.
Support for Mature Workers
  • Hiring Policies: Hiring policies that discourage age discrimination are applied.
  • Awareness Training: Awareness training is available to employees to create a welcoming work environment for mature workers.
  • Mentorship: Mentorship, coaching, and/or networking opportunities for mature workers are available.
  • Phased Retirement: Phased retirement options that allow mature workers to gradually reduce their workload are available.
  • Phased Re-entry: Phased re-entry options for mature workers who are returning to work after retiring are available.
  • Workspace Accommodations: Workspace accommodations, such as age-appropriate ergonomic considerations, are available to meet the physical needs of mature workers.
  • Retirement Planning: Resources to help mature workers plan their retirement are available.
Support for Visible Minorities
  • Government Program: Les investissements Michel Deslauriers inc participates in a government program or initiative that supports members of visible minorities.
  • Hiring Policies: Hiring policies that discourage discrimination against members of visible minorities are applied.
  • Mentorship: Mentorship programs that pair members of visible minorities with experienced employees are available.
  • Diversity Training: Diversity and cross-cultural training is available to create a welcoming work environment for members of visible minorities.