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Food Service Team Lead

4 weeks ago

Charlottetown, Prince Edward Island, Canada Mucho Burrito Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Mucho Burrito. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality control in our restaurant.

Key Responsibilities
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that all employees are equipped to provide excellent customer service.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have the necessary resources to meet customer demand.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining the highest level of customer satisfaction.
  • Customer Service: Address customers' complaints or concerns, providing a positive and welcoming experience for all guests.
  • Record Keeping: Maintain records of stock, repairs, sales, and wastage, providing valuable insights for future planning and decision-making.
  • Reporting: Prepare and submit reports, ensuring that all stakeholders are informed of key performance indicators and areas for improvement.
Work Environment

As a Food Service Supervisor at Mucho Burrito, you will work in a fast-paced environment, requiring strong attention to detail and excellent communication skills. You will be part of a dynamic team that is passionate about delivering exceptional customer service and quality food.

Support for Newcomers and Refugees

We are committed to supporting newcomers and refugees in their transition to Canada. Our restaurant offers mentorship programs, diversity and cross-cultural training, and support for foreign credential recognition.

Support for Youth

We believe in empowering youth to reach their full potential. Our restaurant offers mentorship, coaching, and networking opportunities for young people, providing a supportive and inclusive work environment.

Support for Indigenous People

We are dedicated to creating a welcoming and inclusive work environment for Indigenous people. Our restaurant provides cultural competency training and awareness training to all employees, promoting understanding and respect for diverse cultures.

Support for Visible Minorities

We are committed to promoting diversity and inclusion in our workplace. Our restaurant applies hiring policies that discourage discrimination against members of visible minorities, providing a welcoming and inclusive work environment for all employees.