Profit Centre Administrator
1 month ago
Job Summary
The Profit Centre Administrator plays a vital role in maintaining the smooth operation of our workplace, providing exceptional support to team members, and ensuring seamless communication with customers and vendors.
Key Responsibilities
- Provide accurate and timely invoicing of customer shipments daily
- Assist in servicing customers, including answering phones and responding to inquiries
- Filing of packing slips, pickers, and reconciled reports
- Reconciles daily transactions, Visa Statements, and prepares the bank deposit
- Obtain, review, verify, and enter purchase and expense vendor invoices, debit memos, and debit cancellations in the system for processing in an accurate and timely manner
- Investigate, resolve, and respond to all customer, vendor, credit, and National Support Centre inquiries in a timely fashion that exceeds customer expectations
- Works directly with the Profit Centre Manager to maintain production records and project hours
- Supports the sales team in completing submittal packages
- Updates and maintains various Excel spreadsheets and Google docs
- Provides information directly to our web designer for website maintenance and updates social media platforms as required
- Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
- Support all Profit Centre activities as part of the Profit Centre Team
Qualifications
- Grade 12 diploma or equivalent; College and/or University degree an asset
- A minimum of 1 year of experience with customer service, accounts payable, accounts receivable, or similar role
- Knowledge of basic accounts receivable/payable bookkeeping practices and terms
- Proficient in the use of Microsoft Office software
- Outstanding customer service and verbal communication skills
- High level of accuracy and attention to detail
- Excellent relationship building skills with customers, vendors, and teammates
- Ability to prioritize work projects and multitask
- Able to learn and operate the applicable software system used to process orders
What We Offer
- Great mentors and on-the-job training
- Growth potential with competitive salary, benefits, and profit sharing
- A career with a solid, stable company with strong core values
- Participation in our pension plan with employer contributions
- Work-life balance and flex time
About Us
At EMCO Corporation, we value our employees and strive to create a supportive, collaborative, and close-knit team environment that takes pride in a job well done while having fun along the way.
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