Profit Centre Administrator

4 weeks ago


Maple Ridge, British Columbia, Canada EMCO Corporation Full time

Job Summary

The Profit Centre Administrator plays a vital role in maintaining the smooth operation of our workplace. This dynamic individual will provide exceptional support to team members, ensuring seamless communication and efficient workflow.

Key Responsibilities

  • Provide accurate and timely invoicing of customer shipments daily
  • Assist in servicing customers, including answering phones and resolving inquiries
  • Filing of packing slips, pickers, and reconciled reports
  • Reconciles daily transactions, Visa Statements, and prepares the bank deposit
  • Obtain, review, verify, and enter purchase and expense vendor invoices, debit memos, and debit cancellations in the system for processing in an accurate and timely manner
  • Investigate, resolve, and respond to all customer, vendor, credit, and National Support Centre inquiries in a timely fashion that exceeds the customers' expectations
  • Works directly with the Profit Centre Manager to maintain production records and project hours
  • Supports the sales team in completing submittal packages
  • Updates and maintains various Excel spreadsheets/Google docs
  • Provides information directly to our web designer for website maintenance and updates social media platforms as required
  • Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
  • Support all Profit Centre activities as part of the Profit Centre Team

Requirements

  • Grade 12 diploma or equivalent; College and/or University degree an asset
  • A minimum of 1 year of experience with customer service, accounts payable, accounts receivable, or similar role
  • Knowledge of basic accounts receivable/payable bookkeeping practices and terms
  • Proficient in the use of Microsoft Office software
  • Outstanding customer service and verbal communication skills
  • High level of accuracy and an attention to detail
  • Excellent relationship building skills with customers, vendors, and teammates
  • Ability to prioritize work projects and multitask
  • Able to learn and operate the applicable software system used to process orders

What We Offer

  • Great mentors and on-the-job training
  • Growth potential with competitive salary, benefits, and profit sharing
  • A career with a solid, stable company with strong core values
  • Participation in our pension plan with employer contributions
  • Work-life balance and flex time


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