Senior Business Solutions Architect

6 days ago


Toronto, Canada EQ Bank | Equitable Bank Full time

About the Role:

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We are seeking an experienced Senior Business Solutions Architect to join our Technology team at EQ Bank | Equitable Bank. In this role, you will be responsible for delivering CRM solutions using Dynamics 365.

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Job Description:

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The successful candidate will work closely with business units, delivery leads, and project managers to deliver comprehensive business and technology options to address proposed initiatives. This includes leading technical requirements analysis for ongoing projects and collaborating with delivery teams and application support teams to ensure the approach to delivery does not introduce additional risk.

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The incumbent will also lead cross-functional Pod and external supplier support, design, and implement Dynamics 365 CRM applications and solutions (Power Automate, Power Apps, Power BI, Dynamics 365, and SharePoint Online). They will document and present high-level technical architecture and components of the business solution that meets business objectives and requirements identified by sponsors.

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This is a full-time position that requires the ability to think tactically within a technically complex environment, often relying on experiences to navigate ambiguous and high-level requests. The ideal candidate will provide business and system expertise to the delivery teams in order to identify, analyze, build, and test technology solutions.

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Key Responsibilities:

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  • Provide technical support for workshops to document customer/user needs, process/system flows, and end-to-end requirements as detailed user stories.">
  • Lead cross-functional Pod and external supplier support, design, and implement Dynamics 365 CRM applications and solutions.">
  • Document and present the high-level technical architecture and components of the business solution that meets business objectives and requirements identified by sponsors.">
  • Design, implement, and maintain key components of the solutions that leverage various Dynamics 365 services.">
  • Support cross-functional Pod to create acceptance criteria and testing artefacts, and story point estimation (where applicable).">
  • Ensure that any new software integration into the systems meets functional requirements, system compliance, and interface specifications.">
  • Perform code review and enforces good coding practices.">
  • Coach and mentor development team by providing them support, leadership, and sharing experiences.">
  • Lead technical meetings, facilitate discussions with business and technical stakeholders.">
  • Support ad hoc business and technical analysis requests to support main activities as required, such as API data maps.">
  • Support daily stand-ups and project velocity reporting as required (ex: pace of writing & approving detailed user stories).">
  • Work with Quality Assurance team by providing input into the test strategy, test scenarios, test data requirements, and supporting user validation.">
  • Communicate changes to the requirements effectively and on a timely basis to delivery leads, project managers, and other necessary stakeholders.">
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Knowledge/Skill Requirements:

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  • The Senior Business Solutions Architect position requires 5 or more years of experience in delivering technology projects in a similar capacity or related role participating on full lifecycle project implementations.">
  • Experience working in a highly collaborative and customer-centric environment.">
  • Experience building CRM solutions.">
  • Experience with various Dynamics 365 services and APIs.">
  • Hands-on experience with Microsoft Dynamics 365 (Sales, Marketing, Finance, and Customer Service) developing workflows, process flows, actions, and views, customizations, defining users and permissions, configuration, and writing scripts.">
  • Data migration experience (KingswaySoft, automation with Azure Data Factory).">
  • Experience implementing complex Dynamics Security model and best practices.">
  • Knowledge of .NET, C#, CSS, JavaScript, and/or JQuery for coding, JSON.">
  • Ability to write plugins and custom workflows.">
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Salary: $120,000 - $150,000 per year, depending on experience.

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Benefits: We offer a competitive salary package, including medical and dental benefits, RRSP matching, and professional development opportunities.

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About Us: EQ Bank | Equitable Bank is a leading financial institution that provides innovative banking solutions to individuals and businesses. We are committed to excellence, integrity, and innovation.

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How to Apply: If you are a motivated and experienced technology professional looking for a new challenge, please submit your resume and cover letter to [insert contact information].



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