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Receptionist - Front Desk Coordinator

2 months ago

Calgary, Alberta, Canada Nolan Hill Gates Physiotherapy and Massage Clinic Full time
About the Role

We are seeking a highly organized and detail-oriented Receptionist to join our team at Nolan Hill Gates Physiotherapy and Massage Clinic. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and clients.

Key Responsibilities
  • Front Desk Operations: Manage the front desk area, ensuring a clean and organized environment for patients and staff.
  • Customer Service: Provide friendly and professional assistance to patients, answering questions and resolving issues in a timely manner.
  • Scheduling and Coordination: Schedule appointments, manage waitlists, and coordinate with staff to ensure seamless patient flow.
  • Communication: Relay messages, answer phone calls, and respond to emails in a professional and courteous manner.
  • Administrative Tasks: Perform data entry, maintain accurate records, and complete other administrative duties as required.
  • Team Collaboration: Work closely with our physiotherapy and massage therapy teams to ensure a smooth and efficient patient experience.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset
  • Language: English
  • Work Hours: 35 hours per week