Customer Service Agent in Disputes
1 day ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent in Disputes. As a key member of our fraud prevention and detection team, you will play a vital role in resolving customer disputes and ensuring the integrity of our financial services.
Key Responsibilities:- Respond to customer inquiries and resolve disputes in a timely and professional manner
- Analyze and investigate customer complaints to identify the root cause of the issue
- Provide detailed assistance to customers in the dispute process, ensuring a positive and empathetic experience
- Collaborate with internal colleagues and partners to resolve complex disputes and prevent fraud
- Develop and maintain relationships with customers, internal colleagues, and partners to ensure a high level of customer satisfaction
- High school diploma or equivalent required
- Experience in customer service, consulting services, or a related field
- Ability to support clients and make decisions in a fast-paced environment
- Strong communication and interpersonal skills
- Ability to work in a team environment and collaborate with colleagues
- Competitive compensation and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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Montreal, Quebec, Canada National Bank Full timeJob Title: Customer Service Agent in DisputesAt National Bank, we are committed to providing exceptional customer service and ensuring the security of our clients' financial transactions. As a Customer Service Agent in Disputes, you will play a critical role in resolving customer disputes in a fair and timely manner.Key Responsibilities:Respond to customer...
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Montreal, Quebec, Canada National Bank Full timeJob Title: Customer Service Agent in DisputesAt National Bank, we are committed to providing exceptional customer service and ensuring the security of our clients' financial transactions. As a Customer Service Agent in Disputes, you will play a critical role in resolving customer disputes in a fair and timely manner.Key Responsibilities:Respond to customer...
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Customer Service Agent
3 weeks ago
Montreal, Quebec, Canada Banque Nationale Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent - Dispute Resolution Specialist. In this role, you will be responsible for handling customer inquiries and resolving disputes related to transactions on their accounts.Key ResponsibilitiesRespond to customer calls and emails regarding...
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Customer Service Agent
3 weeks ago
Montreal, Quebec, Canada Banque Nationale Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent - Dispute Resolution Specialist. In this role, you will be responsible for handling customer inquiries and resolving disputes related to transactions on their accounts.Key ResponsibilitiesRespond to customer calls and emails regarding...
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Customer Service Agent
3 weeks ago
Montreal, Quebec, Canada Banque Nationale Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent - Dispute Resolution Specialist. In this role, you will be responsible for handling customer inquiries and resolving disputes related to transactions on their accounts.Key ResponsibilitiesRespond to customer calls and emails regarding...
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Customer Service Agent
3 weeks ago
Montreal, Quebec, Canada Banque Nationale Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent - Dispute Resolution Specialist. In this role, you will be responsible for handling customer inquiries and resolving disputes related to transactions on their accounts.Key ResponsibilitiesRespond to customer calls and emails regarding...
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Montreal, Quebec, Canada National Bank Full timeJob SummaryWe are seeking a highly skilled Customer Service Agent to join our team at National Bank. As a key member of our customer service team, you will play a critical role in resolving customer disputes in a fair and efficient manner.Key ResponsibilitiesRespond to customer inquiries and resolve disputes in a professional and courteous manner.Guide...
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Montreal, Quebec, Canada National Bank Full timeJob SummaryWe are seeking a highly skilled Customer Service Agent to join our team at National Bank. As a key member of our customer service team, you will play a critical role in resolving customer disputes in a fair and efficient manner.Key ResponsibilitiesRespond to customer inquiries and resolve disputes in a professional and courteous manner.Guide...
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Montreal, Quebec, Canada National Bank Full timeJob Title: Customer Service Agent in DisputesWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent in Disputes. In this role, you will be responsible for resolving customer disputes in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve disputes in a fair and...
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Montreal, Quebec, Canada National Bank Full timeJob Title: Customer Service Agent in DisputesWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent in Disputes. In this role, you will be responsible for resolving customer disputes in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve disputes in a fair and...
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Montreal, Quebec, Canada National Bank Full timeJob Title: Customer Service Agent in DisputesWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent in Disputes. As a key member of our customer service team, you will play a critical role in resolving customer disputes in a timely and professional manner.Key Responsibilities:Respond to customer inquiries...
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Montreal, Quebec, Canada National Bank Full timeJob Title: Customer Service Agent in DisputesWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent in Disputes. As a key member of our customer service team, you will play a critical role in resolving customer disputes in a timely and professional manner.Key Responsibilities:Respond to customer inquiries...
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Montreal, Quebec, Canada National Bank Full timeJob Title: Customer Service Agent in DisputesWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent in Disputes. As a key member of our customer service team, you will be responsible for resolving customer disputes in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and...
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Montreal, Quebec, Canada National Bank Full timeJob Title: Customer Service Agent in DisputesWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent in Disputes. As a key member of our customer service team, you will be responsible for resolving customer disputes in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and...
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Montreal, Quebec, Canada National Bank Full timeAbout the RoleWe are seeking a highly skilled Customer Service Agent to join our team in the area of dispute resolution. As a key member of our customer service team, you will play a vital role in guiding our clients through the dispute process, ensuring their financial interests are protected.Key ResponsibilitiesRespond to customer inquiries and resolve...
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Montreal, Quebec, Canada National Bank Full timeAbout the RoleWe are seeking a highly skilled Customer Service Agent to join our team in the area of dispute resolution. As a key member of our customer service team, you will play a vital role in guiding our clients through the dispute process, ensuring their financial interests are protected.Key ResponsibilitiesRespond to customer inquiries and resolve...
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Montreal, Quebec, Canada National Bank Full timeJob DescriptionAs a customer service agent in disputes at National Bank, you will play a crucial role in guiding clients through the dispute process, ensuring their financial interests are protected and preventing potential fraud.Key Responsibilities:Answer calls from customers wishing to dispute transactions on their accountGuide clients through the dispute...
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Montreal, Quebec, Canada National Bank Full timeJob DescriptionAs a customer service agent in disputes at National Bank, you will play a crucial role in guiding clients through the dispute process, ensuring their financial interests are protected and preventing potential fraud.Key Responsibilities:Answer calls from customers wishing to dispute transactions on their accountGuide clients through the dispute...
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Montreal, Quebec, Canada National Bank Full timeJob DescriptionAs a Customer Service Agent in Disputes at National Bank, you will play a critical role in ensuring the satisfaction of our clients by resolving disputes in a fair and timely manner.Key Responsibilities:Respond to customer inquiries and concerns regarding disputed transactionsGuide customers through the dispute resolution process, providing...
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Montreal, Quebec, Canada National Bank Full timeJob DescriptionRole Summary:We are seeking a highly skilled and customer-focused Customer Service Agent in Disputes to join our team at National Bank. As a key member of our customer service team, you will play a critical role in resolving customer disputes in a fair and timely manner.Key Responsibilities:Respond to customer inquiries and resolve disputes...
