Operational Excellence Strategist

1 week ago


Mississauga, Ontario, Canada McKesson Full time

Overview

Mckesson is a Fortune 10 company that impacts healthcare. We provide insights, products, and services to make quality care more accessible and affordable.

We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people.

About Us

We seek a highly skilled and experienced Director of Operational Excellence to join our team. This role will report directly to the Vice President, Strategic Execution & Operational Excellence.

This individual will serve as a strategic advisor and subject matter expert, driving process improvement initiatives and promoting a continuous improvement culture across the organization.

Job Summary

This role involves developing and implementing best practices, methodologies, and frameworks to enhance operational performance and efficiency. The successful candidate will be responsible for stakeholder management and influencing key decisions to support the business.

The position has the potential to evolve into a leadership role as the incumbent builds the Operational Excellence team. The Director will lead and develop the team to further support the organization's goals.

Key Responsibilities

  1. Create a comprehensive operational excellence strategy that aligns with organizational objectives and drives continuous improvement.
  2. Analyze current processes, identify inefficiencies, and recommend improvements to optimize performance, including opportunities to leverage technology.
  3. Apply Lean, Six Sigma, and other operational excellence methodologies to develop and implement robust improvement initiatives.
  4. Utilize data analytics to measure performance, identify trends, and support decision-making processes.
  5. Document and share best practices across the organization to foster a culture of operational excellence.
  6. Provide guidance and mentorship to teams on operational excellence principles and tools.
  7. Work closely with cross-functional teams to ensure alignment and support for operational excellence initiatives.
  8. Establish and track key performance indicators (KPIs) to assess the effectiveness of improvement initiatives.

Requirements

  1. Bachelor's degree in Engineering, Operations Management, or a related field; advanced degree is a strong asset.
  2. 8-10 years of experience in operational excellence, process improvement, or related areas, with a strong track record of successful implementation.
  3. 3-5 years of experience in patient services, pharmacy programs, call centers, or related specialty healthcare fields is a strong asset.
  4. Six Sigma Black Belt certification is required.

Salary Range: $104,600 - $174,300 per year.



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