Front Desk Hotel Representative

20 hours ago


Leduc, Canada ALBERTA LTD Full time
Job Title: Front Desk Hotel Clerk

We are seeking a highly organized and detail-oriented Front Desk Hotel Clerk to join our team at Alberta Ltd.

Job Summary:

The Front Desk Hotel Clerk will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and organized front desk area.

Key Responsibilities:
  • Customer Service: Provide friendly and efficient service to guests, responding to their inquiries and resolving any issues in a timely manner.
  • Room Reservations: Take, cancel, and change room reservations, ensuring accurate and up-to-date information.
  • Front Desk Operations: Maintain a clean and organized front desk area, including handling cash and credit transactions, and performing other administrative tasks as needed.
  • Communication: Answer telephone calls, relay messages, and provide general information about points of interest in the area.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a customer service or front desk role.
  • Language: English.
Work Environment:

The Front Desk Hotel Clerk will work in a fast-paced environment, standing for extended periods and interacting with guests and colleagues.

What We Offer:

Alberta Ltd. offers a competitive salary, room and board, and opportunities for professional growth and development.



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