Property Claims Adjuster

2 weeks ago

London, Ontario, Canada Aviva Full time

We are currently hiring for a Property Claims Adjuster to join our Field Claims team at Aviva Canada. This role will be home based and we are looking for experienced field adjusters in the Greater London area in Ontario.

This is a challenging opportunity for a skilled professional to work with us in assessing and settling property claims. As a Property Claims Adjuster, you will be responsible for completing on-site and/or virtual inspections of personal and commercial claims, capturing the scope of damages, and writing repair estimates to settle claims.

Key responsibilities include:

  • Completing on-site and/or virtual inspections of personal and commercial claims
  • Capturing the scope of damages and writing repair estimates to settle claims
  • Reconciling and validating vendor estimates to ensure price and scope is appropriate
  • Investigating claims by meeting with insureds, third parties, witnesses, and lawyers to obtain facts and information
  • Reviewing facts, policy, technical reports, fire marshal reports, case law, and making decisions on coverage, value of the claim, and negotiating/settling the claim accordingly
  • Providing exemplary customer service and keeping related parties informed of the claims status
  • Issuing payments to insureds, vendors, and other insurance companies
  • Assisting during CATs within Canada
  • Corresponding with third parties, lawyers, insureds, brokers, and individuals or companies who have an interest in the claim settlement

Requirements include:

  • 2+ years of experience as a Field Adjuster handling Personal Lines and Commercial Lines claims
  • Strong background in Property Insurance
  • Preference given to a candidate with the ability to scope damages and prepare an estimate for repairs
  • Good PC skills and adaptable using new technology
  • Valid driver's license

We offer a compelling rewards package, including base compensation, eligibility for an annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities. Outstanding career development opportunities are also available.

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally and externally.

Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process, including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs.

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