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Restaurant Assistant Manager

2 months ago

Amherst, Canada 653349 N.B. Inc. dba Dairy Queen Amherst Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at 653349 N.B. Inc. dba Dairy Queen Amherst. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Budgeting and Cost Control

Develop and manage budgets to determine the cost of food, ingredients, alcohol, kitchen and cleaning supplies, ensuring optimal profitability.

Revenue Monitoring

Monitor revenues to determine labor costs, making data-driven decisions to optimize staffing and reduce expenses.

Staff Performance

Monitor and evaluate staff performance, providing coaching and training to ensure high-quality service and productivity.

Health and Safety

Ensure compliance with health and safety regulations, maintaining a clean and safe environment for customers and staff.

Customer Service

Address customer complaints and concerns in a professional and courteous manner, ensuring exceptional customer satisfaction.

Inventory Management

Order supplies and maintain inventory levels, minimizing waste and optimizing stock levels.

Staff Management

Hire, train, and supervise staff, ensuring a high-performing team that delivers exceptional results.

Operations Management

Plan, organize, direct, control, and evaluate daily operations, ensuring seamless execution and continuous improvement.

Requirements
  • 1 year to less than 2 years of experience in a restaurant management role
  • Permanent employment
  • English language proficiency
  • 30 to 40 hours per week