Collections Specialist

3 weeks ago


Mississauga, Ontario, Canada goeasy Full time
Job Summary

We are seeking a highly motivated and results-driven Collections Specialist to join our team at goeasy Ltd. As a key member of our National Contact Center, you will play a crucial role in maximizing business revenue through account management and coordinating repayment arrangements for overdue accounts.

As a Collections Specialist, you will be responsible for:

  • Demonstrating exceptional communication skills to understand customer needs and provide solutions
  • Negotiating repayment plans with customers to minimize delinquencies
  • Managing customer accounts and collection activities to ensure timely payments
  • Documenting collections activities and processes through accurate record-keeping

What You'll Need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet performance targets
  • Basic math skills and attention to detail
  • Prior experience in customer service, collections, or a related field is an asset

What We Offer:

  • A comprehensive training program to equip you with the skills and knowledge needed for success
  • A competitive compensation package, including benefits and perks
  • Opportunities for career growth and professional development

At goeasy, we value diversity, inclusion, and equal opportunity employment. We are committed to creating a work environment where everyone feels seen, heard, and valued. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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