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Clinical Quality and Safety Manager
2 months ago
Vancouver Coastal Health is seeking a Quality Leader, Clinical Quality and Safety to join the Quality & Utilization team.
Key Responsibilities- Provide specialized skills in the support of achieving Vancouver Coastal Health's (VCH's) organizational and quality improvement strategic direction.
- Provide expertise and support to clinical operations, corporate services and unit-based teams directed at improving the safety and quality of care and client experience at VCH.
- Promote the development and enrichment of an organization-wide improvement culture, and work as part of the team to achieve outcomes, provide leadership to specific projects, support the identification of system improvement opportunities, support the development of knowledge, and the use of quality improvement methods and tools to improve work processes.
- Function at all levels of the organization, across all programs and sites, partner with point-of-care teams (physicians, nursing, and allied care) and interact with senior leadership, clinical directors, patient and resident care management and corporate and support leaders.
- Three (3) to five (5) years recent, related experience with quality improvement, or an equivalent combination of education, training and experience.
- Knowledge of and experience with quality improvement methodologies (Model for Improvement, LEAN, Six Sigma), techniques (measurement, learning models, change management theory, influencing techniques) and tools (e.g., process mapping, workflow diagrams, system monitoring and evaluation, PDSA cycles, data display with run and control charts).
- Displays comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills.
- Utilizes independent thinking and creative problem-solving abilities.
VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
- Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
- Grow your career with employer-paid training and leadership development opportunities
- Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
- Award-winning recognition programs to honour staff, medical staff and volunteers
- Access to exclusive discount offers and deals for VCH staff
