Work From Home Customer Service Representative

5 days ago


Millbrook, Canada Mass Markets Full time

Job Title: Work At Home Customer Care Agent

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Work At Home Customer Care Agent. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through inbound calls, emails, and chats. If you have a passion for delivering top-notch customer service and are looking for a challenging and rewarding role, we encourage you to apply.

Responsibilities:

  • Provide exceptional customer service through inbound calls, emails, and chats
  • Resolve customer complaints and issues in a timely and professional manner
  • Upsell and cross-sell products and services to customers
  • Meet or exceed performance metrics and targets
  • Participate in ongoing training and development to improve customer service skills

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet performance metrics
  • Basic computer skills and knowledge of software applications

What We Offer:

  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Flexible scheduling and remote work options
  • Comprehensive training and development programs
  • Recognition and rewards for outstanding performance

How to Apply: If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application, including your resume and a cover letter, to our website.



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