Customer Service Director
3 days ago
We are seeking an experienced Retail Store Supervisor to join our team at Swift Quartz Global Services Inc. The successful candidate will be responsible for supervising staff, assigning sales workers to duties, and overseeing the day-to-day operations of the retail store.
About the RoleThe Customer Service Director will be responsible for leading a team of sales workers and ensuring that they provide exceptional customer service. This includes supervising staff, assigning duties, and overseeing payroll administration.
Key Responsibilities:- Supervise and coordinate activities of workers
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Authorize payments by cheque
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Organize and maintain inventory
Swift Quartz Global Services Inc is a dynamic company with a commitment to excellence in customer service. We offer competitive salaries, opportunities for advancement, and a positive work environment.
RequirementsTo be successful in this role, you will need:
- A Secondary (high) school graduation certificate
- 1 to less than 7 months experience in retail management
In addition to a competitive salary, we offer a range of benefits, including:
- A permanent full-time position
- 40 hours per week
- English language support
Please note that a salary estimate is available upon request. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please apply today
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