Customer Service Director

3 days ago


Winnipeg, Manitoba, Canada Swift Quartz Global Services Inc Full time
Job Summary

We are seeking an experienced Retail Store Supervisor to join our team at Swift Quartz Global Services Inc. The successful candidate will be responsible for supervising staff, assigning sales workers to duties, and overseeing the day-to-day operations of the retail store.

About the Role

The Customer Service Director will be responsible for leading a team of sales workers and ensuring that they provide exceptional customer service. This includes supervising staff, assigning duties, and overseeing payroll administration.

Key Responsibilities:
  • Supervise and coordinate activities of workers
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Authorize payments by cheque
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
About Us

Swift Quartz Global Services Inc is a dynamic company with a commitment to excellence in customer service. We offer competitive salaries, opportunities for advancement, and a positive work environment.

Requirements

To be successful in this role, you will need:

  • A Secondary (high) school graduation certificate
  • 1 to less than 7 months experience in retail management
What We Offer

In addition to a competitive salary, we offer a range of benefits, including:

  • A permanent full-time position
  • 40 hours per week
  • English language support

Please note that a salary estimate is available upon request. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please apply today



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