Retail Business Development Director

5 days ago


Ottawa, Ontario, Canada Blue Shock Full time

Join Our Team

At Blue Shock, we're passionate about creating an exceptional customer experience, driven by a talented team of leaders and professionals. We're seeking a highly skilled and experienced Franchise Management Executive to join our leadership team, responsible for driving business growth, improving operational efficiency, and delivering outstanding customer service.

The ideal candidate will have a proven track record of success in retail management or franchise operations, with a strong background in sales growth, customer satisfaction, and team development. You'll thrive in a fast-paced environment, with the ability to adapt quickly to changing priorities and deadlines.

Your Key Responsibilities

  • Develop and execute comprehensive business plans, aligned with company goals and objectives.
  • Lead cross-functional teams to drive sales growth, improve operational efficiency, and enhance customer satisfaction.
  • Cultivate strong relationships with internal stakeholders, including district managers, regional directors, and support center teams.
  • Stay up-to-date with industry trends, competitor activity, and best practices, applying this knowledge to inform business decisions.

Requirements

  • 8+ years of experience in retail management or franchise operations, preferably in the quick-service industry.
  • Proven track record of driving sales growth, improving customer satisfaction, and increasing employee engagement.
  • Strong leadership skills, with the ability to motivate and develop high-performing teams.
  • Excellent communication, problem-solving, and analytical skills.


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