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Ambassador of Fine Dining

1 month ago

Lake Louise, Canada Accor Full time

What You'll Be Doing:



  • Anticipate guests' needs while providing information on food and beverage selections
  • Take orders and deliver food and beverage items in a prompt and professional manner
  • Maintain knowledge of all food and beverage items in order to assist guests with menu selections
  • Enhance revenue flow through suggestive selling techniques

Your Key Responsibilities:



  • Maintain accurate guest checks, handle cash, make accurate deposits, and balance credit and cash sales at the end of every shift
  • Keep restaurant and work areas clean
  • Ensure a clean and safe working environment, and actively participate in health and safety initiatives
  • Adhere to all hotel environmental policies and initiatives
  • Carry out any other tasks as assigned

What You'll Need:



  • A minimum of 2 years' experience serving in a restaurant
  • Alberta ProServe certification
  • Must have sincere desire to exceed guest expectations
  • Passion for food and wine with a knowledge of wine service
  • Self-motivated, with the ability to make effective decisions
  • Demonstrates initiative, and the ability to work with minimal supervision
  • Ability to maintain high service levels under pressure
  • Physically fit to lift trays repeatedly, stand and walk for the duration of the shift

Your Team and Working Environment:



  • Fast-paced, upscale, luxury hotel
  • Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
  • Hospitality employees worldwide making this a great place to develop lifelong connections

About Us:


At Accor, we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel.


We're Committed to Diversity & Inclusion:


At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.


Our Commitment to a Healthy Work Environment:


We care about the well-being of our employees and guests. That's why we offer a comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing support. We also provide access to our resort's Colleague Lifestyle Program which includes access to staff activities and events.


About Fairmont Chateau Lake Louise:


Experience a new adventure while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage.


Benefits:



  • Subsidized staff accommodation provided on-site for full time status employees
  • One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
  • Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
  • Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
  • Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
  • Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
  • Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing support
  • Discounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Spa
  • Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and events
  • Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Why Work for Accor?


We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.