Lead Restaurant Operations Manager
4 weeks ago
Job Summary:
We are seeking a skilled Lead Restaurant Operations Manager to oversee the daily operations of our Red Swan Pizza restaurant.
About the Role:
The successful candidate will be responsible for leading a team of food service staff, ensuring that customer satisfaction is met through excellent service and high-quality food products.
Responsibilities:
- Scheduling and Team Management: Develop and implement effective schedules to meet business needs while considering employee availability and workload.
- Staff Supervision and Training: Provide guidance and coaching to food service counter attendants and food preparers to enhance their skills and performance.
- Cost Control and Inventory Management: Estimate ingredient and supply requirements, prepare budgets, and maintain accurate records of stock, repairs, sales, and wastage.
- Customer Service and Relations: Address customer complaints or concerns in a professional and timely manner.
- Reporting and Compliance: Prepare and submit reports as required by management.
Requirements:
- Experience: At least 1 year of experience in a supervisory role in the food service industry.
- Education: Secondary (high) school graduation certificate is required.
- Languages: English is the primary language spoken in this workplace.
- Work Setting: This role is based on-site at one of our Red Swan Pizza locations.
- Physical Demands: The position requires standing for extended periods, bending, crouching, kneeling, and walking.
Compensation:
The estimated annual salary for this role is $35,000 - $45,000, depending on qualifications and experience.
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