Lead Restaurant Operations Manager

4 weeks ago


Edmonton, Alberta, Canada Red Swan Pizza Full time

Job Summary:

We are seeking a skilled Lead Restaurant Operations Manager to oversee the daily operations of our Red Swan Pizza restaurant.

About the Role:

The successful candidate will be responsible for leading a team of food service staff, ensuring that customer satisfaction is met through excellent service and high-quality food products.

Responsibilities:

  • Scheduling and Team Management: Develop and implement effective schedules to meet business needs while considering employee availability and workload.
  • Staff Supervision and Training: Provide guidance and coaching to food service counter attendants and food preparers to enhance their skills and performance.
  • Cost Control and Inventory Management: Estimate ingredient and supply requirements, prepare budgets, and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service and Relations: Address customer complaints or concerns in a professional and timely manner.
  • Reporting and Compliance: Prepare and submit reports as required by management.

Requirements:

  • Experience: At least 1 year of experience in a supervisory role in the food service industry.
  • Education: Secondary (high) school graduation certificate is required.
  • Languages: English is the primary language spoken in this workplace.
  • Work Setting: This role is based on-site at one of our Red Swan Pizza locations.
  • Physical Demands: The position requires standing for extended periods, bending, crouching, kneeling, and walking.

Compensation:

The estimated annual salary for this role is $35,000 - $45,000, depending on qualifications and experience.



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