Technical Integration Consultant

4 days ago


Burlington, Ontario, Canada Disability Solutions Full time

Disability Solutions is a leading provider of innovative solutions for individuals with disabilities. We're currently seeking a highly skilled Customer Support Expert to join our team.

Job Summary

We're looking for a talented professional to provide technical onboarding support and integration for our customers' consumer Core Credit products, Fraud, and Small Business solutions. As a Customer Support Expert, you will be responsible for interfacing with our customers to provide expert technical support, ensuring a positive experience throughout the implementation process.

Key Responsibilities
  • Assist customers in understanding approved solutions designed to solve critical business issues.
  • Develop a deep understanding of TransUnion consumer and small business products.
  • Facilitate customer support via telephone, written correspondence, and face-to-face meetings.
Requirements
  • 5+ years of experience in a related role, preferably in customer support or technical integration.
  • Strong knowledge of Linux or Unix Operating system and associated programming languages.
  • Excellent communication and problem-solving skills.
  • Able to manage multiple demands in a fast-paced environment.
What We Offer

As a Customer Support Expert at Disability Solutions, you will enjoy a competitive salary of $90,000 - $110,000 per year, depending on experience, as well as a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off. You will also have the opportunity to work with a dynamic team, dedicated to making a difference in the lives of people with disabilities.



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